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Simplex

Simplex

60 jobs near Columbus, OH

Simplex

Full Stack Engineer

Austin, TX · On-site

At Vironix, we are out to make the world a healthier place and move the needle in the delivery of healthcare which is one of the most pressing problems facing society today. Vironix Health leverages ...

Simplex

Customer Success Engineer

Austin, TX · On-site

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B. This role blends hands-on technical support and some systems work ...

Simplex

Customer Success Engineer

Austin, TX · On-site

$80K - $120K/yr

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

Simplex

Commercial Sales Executive

Round Rock, TX · On-site

$80K - $90K/yr

This role is 100% on-site M-F, and you must live within an easily commutable distance from the intersection of I-35 / 45 in North Austin / Round Rock. Our client is a long-established MEP specialty ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/hr

Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM). We partner with physician ...

Simplex

Commercial Sales Executive

Round Rock, TX · On-site

This role is 100% on-site M-F, and you must live within an easily commutable distance from the intersection of I-35 / 45 in North Austin / Round Rock. Our client is a long-established MEP specialty ...

Simplex

Customer Success Engineer

Austin, TX

$80K - $120K/yr

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

Simplex

Strategic Commercial Sales Executive

Round Rock, TX · On-site

$120K - $150K/yr

This role is 100% on-site M-F, and you must live within an easily commutable distance from the intersection of I-35 / 45 in North Austin / Round Rock. Our client is a long-established MEP specialty ...

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Showing results 21-40

Contract Helpdesk / IT Systems Engineer

Contract Helpdesk / IT Systems Engineer

Simplex

Austin, TX • Hybrid

Full-time

Posted 23 days ago

Job description

This is a contract, remote position, but we do have a preference for someone based in Austin, TX.

For this opportunity, you will get the chance to work with a successful and scaling Healthcare organization and one of the most competent leaders we have worked with.

We’re looking for a polished, service-minded IT Systems Engineer to work remotely but be available for occasional in-office support at the Austin HQ (if you are Austin-based), while delivering high-touch, high-reliability support across the business.

You’ll be responsible for ensuring a seamless support experience across users, devices, AV systems, collaboration tools, and SaaS platforms.

This hybrid role blends hands-on technical systems work (primarily Mac, Windows, and SaaS tools like Google Workspace, Jamf, Okta, Zoom). They are a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.

What You’ll Do

  • Administer and support the user base on both Windows and Mac.
  • Deliver phone support across the business, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Set up, configure, and maintain employee laptops (primarily Windows but some Mac), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email—prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We’re Looking For

  • 2+ years of commercial real-world experience in IT systems support ( Okta, JAMF, Google Workspace, Slack experience a bonus )
  • Experience in the Healthcare arena is required
  • Strong experience in Windows and Mac environments
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Impeccable customer service and communication skills—especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).
  • Strong and polite communication skills are a must.

We can not sponsor for this role or work C2C.

#ZR