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Simplex

Simplex

60 jobs near Columbus, OH

Simplex

Purchaser - Part-Time

Austin, TX ยท On-site

Purchaser & Operations Coordinator Part-Time | Austin, TX Area / Hybrid Flexibility | Contract or W-2 A growing Austin-area product development and engineering services firm is seeking a highly ...

Simplex

Associate Wealth Advisor

Bethesda, MD ยท Hybrid

Associate Wealth Advisor Location: Bethesda, MD preferred; Fairfax, VA considered Work arrangement: Hybrid -- 3 days in office, 2 days remote The Opportunity Our client is a rapidly growing ...

Simplex

Associate Wealth Advisor

Bethesda, MD ยท On-site

$60K - $100K/yr

Associate Wealth Advisor Location: Bethesda, MD preferred; Fairfax, VA considered Work arrangement: Hybrid - 3 days in office, 2 days remote The Opportunity Our client is a rapidly growing ...

Simplex

Associate Wealth Advisor

Bethesda, MD ยท Hybrid

$60K - $100K/yr

Associate Wealth Advisor Location: Bethesda, MD preferred; Fairfax, VA considered Work arrangement: Hybrid -- 3 days in office, 2 days remote The Opportunity Our client is a rapidly growing ...

Simplex

.Net Software Engineer - Contract

Austin, TX ยท On-site

We are again working with a government entity in Austin Texas, to find a .NET developer to support an ongoing upgrade project. *****You must live in Austin or be easily commutable to downtown Austin ...

Simplex

Associate Wealth Advisor

Bethesda, MD ยท Hybrid

Associate Wealth Advisor Location: Bethesda, MD preferred; Fairfax, VA considered Work arrangement: Hybrid - 3 days in office, 2 days remote The Opportunity Our client is a rapidly growing ...

Simplex

Purchaser - Part-Time

Austin, TX ยท Hybrid

Purchaser & Operations Coordinator Part-Time | Austin, TX Area / Hybrid Flexibility | Contract or W-2 A growing Austin-area product development and engineering services firm is seeking a highly ...

Simplex

Purchaser - Part-Time

Austin, TX ยท Hybrid

$45 - $55/hr

Purchaser & Operations Coordinator Part-Time | Austin, TX Area / Hybrid Flexibility | Contract or W-2 A growing Austin-area product development and engineering services firm is seeking a highly ...

Simplex

.Net Software Engineer - Contract

Austin, TX ยท On-site

$50 - $60/hr

We are again working with a government entity in Austin Texas, to find a .NET developer to support an ongoing upgrade project. *****You must live in Austin or be easily commutable to downtown Austin ...

Simplex

Systems Engineer - Contract

Austin, TX ยท On-site

$45 - $55/hr

We are working with a successful Agency in Austin, Texas, to find a Systems Engineer to join a small team. The project is to maintain, improve, and configure systems for the Agency. This is an ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL ยท On-site

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B. This role blends hands-on technical support and some systems work ...

Simplex

Customer Success Engineer

Austin, TX ยท On-site

$80K - $120K/yr

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

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Showing results 21-40

Contract IT Support Engineer

Simplex

Hoffman Estates, IL

Full-time

Re-posted 27 days ago

Key responsibilities

  • Administer and support SaaS tools such as Google Workspace, Zoom, Slack, and Orchard Software, including user provisioning and access management.

  • Provide in-person hardware, software, and connectivity support, including setting up and maintaining employee laptops and AV systems.

  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and support for executive meetings and communications.

Job description

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B. 

This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments.

While experience with Lab Information Systems SW experience (Specifically Orchard / Clinisys software and associated Lab Equipment) would be an immediate "knock-in" for us, it is not required. What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates team.

You’ll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you’ll be the local face of IT—proactive, calm under pressure, and committed to operational excellence. 

They a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential. 

What You’ll Do 

  • Administer and support Google Workspace, Zoom, Slack, Orchard Software and other core SaaS tools, including user provisioning and access management. 
  • Deliver in-person support at our Hoffman Estates office, resolving hardware, software, and connectivity issues with professionalism and empathy. 
  • Provide executive-level support, ensuring devices, meetings, travel tech, and day-to-day systems are reliable, secure, and responsive. 
  • Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through tools like Jamf or similar MDM platforms. 
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications. 
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation. 
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email—prioritizing clarity, speed, and accountability. 
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience. 
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards. 

What We’re Looking For 

  • 2-3 years of experience in IT systems support, preferably in a SaaS or fast-paced hybrid environment. 
  • Experience with Orchard Lab Information Systems Software and Associated Lab Equipment is preferred but not required. 
  • Strong knowledge of macOS and Apple hardware troubleshooting. 
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools. 
  • Hands-on experience supporting AV equipment and Zoom Room configurations. 
  • Familiarity with Jamf or other Apple device management tools. 
  • Impeccable customer service and communication skills—especially when working with senior leaders. 
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision. 
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST). 


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