Siltt

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

OVERVIEW:

The OSP Program Manager supports the coordination and delivery of Customer-directed Outside Plant work, with a focus on keeping the program organized, documented, and moving toward inspection, acceptance, and closeout.
This role coordinates across engineering, construction, inspection, contractor, and customer teams to make sure required information is available, upcoming work is forecasted, inspection readiness is tracked, issues are surfaced, and open actions are followed through to completion.
The OSP Program Manager does not need to be the technical authority for OSP construction, but must have a proven technical, engineering, construction management, or project management background and be able to work effectively with technical teams, contractors, inspectors, and customer stakeholders.
WHO WE ARE
At SILTT, we support complex telecommunications and critical infrastructure programs across global markets. From modular data center facilities to operational sustainment and disaster recovery, our teams operate at the intersection of engineering, construction, and long-term performance. We work alongside our clients to plan, build, and transition infrastructure with discipline and accountability. We deliver results - consistently.

WHY SILTT?
At SILTT, being objective-driven starts with being people-driven. Strong execution begins with strong teams. As a growing business, we are committed to providing competitive benefits, professional development opportunities, and a balanced work environment that supports long-term success- for our clients and our people.
A DAY IN THE LIFE
The OSP Program Manager keeps OSP inspection, billing milestone, and final acceptance activities organized and moving.
This role works with customer OSP project managers, contractors, customer-directed vendor partners, and SILTT resources to understand upcoming inspection needs, confirm required dates, coordinate resource availability, and make sure required project information is collected and placed in the proper file directory.
The OSP Program Manager does not perform the technical inspection work. This role makes sure the appropriate vendor partners have the information they need, tracks open items, routes questions through the right channels, and keeps the customer and project teams informed.
After inspections, the OSP Program Manager helps track report status, defects, remedial actions, closeout documentation, and final acceptance packages until the milestone or acceptance activity is complete.
RESPONSIBILITIES

• Program Coordination: Coordinate OSP inspection, billing milestone, and final acceptance activities across customer project teams, contractors, customer-directed vendor partners, and SILTT resources.
• Forecasting & Planning: Maintain visibility into upcoming billing milestones, site acceptance needs, inspection windows, and required notice periods to support resource planning and deployment.
• Documentation Control: Collect, organize, and track required project documentation, including design drawings, as-builts, redlines, test results, contractor checklists, schedules, photos, reports, and other acceptance-related records.
• Data Readiness: Confirm required information is available, organized, and placed in the proper file directory before inspection or acceptance activities begin.
• Inspection Coordination: Coordinate inspection readiness, site visit planning, vendor partner support, and required follow-up activities. The OSP Program Manager facilitates the process but does not serve as the technical inspection authority.
• Milestone Tracking: Track each billing milestone or final acceptance activity from initial forecast through inspection, report review, remedial action, final documentation, and closeout.
• Vendor & Contractor Interface: Coordinate with contractors and customer-directed vendor partners to route questions, RFIs, reports, defect lists, and remedial action requirements through the proper channels.
• Defect & Remedial Action Tracking: Track open defects, corrective actions, required evidence, and closeout status until issues are resolved and the acceptance package is complete.
• Reporting & Updates: Provide regular status updates to customer stakeholders and internal teams, including current inspection status, open actions, upcoming activities, risks, and four-week lookahead items.
• Issue Management & Escalation: Identify missing information, schedule conflicts, open risks, or stalled actions early and escalate through the appropriate customer, contractor, or SILTT channels.
• Acceptance Package Support: Support the preparation, review, routing, and filing of final reports, inspection records, supporting evidence, and acceptance documentation.
• Program Discipline: Help maintain a consistent process for documentation, inspection coordination, milestone tracking, reporting, and closeout across OSP workstreams.

QUALIFICATIONS:

• 7+ years of experience in a technical, engineering, construction management, project management, or infrastructure delivery role.
• Background supporting civil, utility, telecommunications, data center, underground infrastructure, or related construction/engineering programs.
• Proven ability to coordinate work across project managers, contractors, vendors, inspectors, technical teams, and customer stakeholders.
• Ability to manage schedules, milestones, action trackers, documentation status, open issues, and regular reporting.
• Ability to read, organize, and coordinate technical project documentation, including drawings, as-builts, redlines, test records, inspection reports, and closeout packages.
• Strong written and verbal communication skills, with the ability to follow through and escalate issues when needed.

PREFERRED QUALIFICATIONS:

• Experience with Outside Plant, fiber infrastructure, HDD, telecom construction, or linear utility construction.
• Experience with underground utility work, including electrical duct banks, communications duct banks, conduit, manholes, or handholes.
• Experience supporting inspection, acceptance, billing milestone, QA/QC, or construction closeout processes.
• Familiarity with customer-directed vendors, third-party inspection teams, contractor remediation, or acceptance package coordination.
• Experience supporting international infrastructure, telecom, data center, or mission-critical programs.

SKILLS & COMPETENCIES

• Strong program coordination and follow-through across milestones, open actions, vendors, contractors, and customer stakeholders.
• Technical literacy in engineering, construction, utility, or infrastructure environments; able to understand technical information and ask the right questions without needing to be the technical authority.
• Strong documentation discipline, including file organization, action tracking, report routing, and closeout package management.
• Clear communication with customer project managers, contractors, vendor partners, technical teams, and internal leadership.
• Ability to identify missing information, stalled actions, schedule conflicts, and acceptance risks early.
• Strong judgment on when to escalate issues and how to keep work moving.
• Organized, accountable, and comfortable managing work in a remote, distributed, international program environment.

WORK MODEL & TRAVEL EXPECTATIONS
This role is primarily remote and supports a distributed program with customer stakeholders, vendor partners, contractors, and technical teams in different locations.
Most coordination occurs during standard U.S. working hours, with occasional meetings outside normal hours as project needs require.
Travel is project-driven and will vary. Some periods may require multiple site visits in a short timeframe, while other periods may require little or no travel. Candidates must be comfortable with flexible domestic and international travel as needed.
SILTT is on a quest for professionals with diverse experiences, backgrounds, views, and talents. Its our belief that innovation and inspiration come from passionate people that challenge each others biases and can communicate effectively through conflict as one team. We hire based on performance and merit and nothing else.

Flexible work from home options available.