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Infographic showing various job openings at Signature Staffing in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, 25% Hybrid, and 25% Remote job distribution.
Customer Service Representative

Customer Service Representative

Signature Staffing

Susquehanna, PA • Remote

$15.75 - $16.75/hr

Full-time

Posted 21 days ago

Job description

Customer Service Representative (Inbound)
FULLY REMOTE (even training)

Training is for 3 weeks: Monday-Friday 8:30-5pm.
The shift will be 9:30am-6pm - hours could fluctuate between 8am-4:30pm and 8:30am-5pm.


Pay: $15.75/hr. | $16.75/hr. (Bilingual)
Join a team supporting elderly and disabled individuals by serving as the first point of contact for applicants, families, and medical professionals.
Responsibilities:
  • Handle high-volume inbound calls (approx. 75/day) and emails
  • Provide program information and answer general inquiries
  • Conduct eligibility screenings and guide callers to services
  • Schedule appointments and document interactions
  • Maintain professionalism, confidentiality, and empathy
Requirements:
  • High School Diploma or equivalent (must be on resume)
  • Strong communication and multitasking skills
  • Ability to work with diverse populations