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Sign Installation Technician

Reports to Installation & Service Manager

Work Location On the Road

Position Type Full-time – Hourly (non-exempt) Remote Work No

Job Summary As an employee-owned company, every sign we install represents our shared pride, craftsmanship, and commitment to quality. In this role, you'll work hands-on to install custom signage of all types - turning designs into finished displays that make an impact for our customers. We're looking for dependable team players who take pride in their work, enjoy working outdoors and on-site, and want to grow their skills in a supportive, collaborative environment.

Essential Responsibilities

• Operate crane truck to install interior and exterior signage according to work order specifications and project deadlines
• Read and interpret work orders, drawings, and other documents to determine project specifications and installation requirements
• Verify that materials, tools, and vehicles are properly prepared for each installation
• Safely and efficiently operate tools, equipment, and vehicles in compliance with OSHA and company standards
• Collaborate with other production departments to resolve issues and ensure efficient workflow and on-time delivery
• Communicate project updates, changes, delays, or issues promptly to client, Field Manager, and Installation Manager
• Ensure accuracy, quality, and craftsmanship in all installations
• Record job details in production software by updating hours, uploading photos, closing work orders, and documenting materials, procedures, and specifications
• Maintain clean and organized job sites, vehicles, equipment, and installation areas throughout and at the end of each workday
• Keep storage areas and vehicles organized, including restocking materials and supplies as needed
• Monitor material usage to reduce waste and control project costs
• Perform a final quality check with the customer after installation to ensure satisfaction
• Unload vehicles and properly store tools, materials, and equipment at the end of each day
• Other duties as assigned

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Technical Skills

• Crane truck operation, training, and/or certification experience
• Ability to read and interpret blueprints, technical drawings, and work orders
• Proficient in the safe operation of power tools, lifts, ladders, and other installation equipment
• Accurate measuring, leveling, and alignment skills with strong basic math abilities
• Working knowledge of hardware, fasteners, and mounting techniques for various substrates
• Basic electrical knowledge
• Working knowledge of computers and the Windows environment

Work Quality & Problem Solving

• Strong attention to detail, accuracy, and quality workmanship
• Ability to assess challenges and develop safe, effective solutions on-site
• Ability to manage multiple projects while maintaining timelines and quality standards

Teamwork & Communication

• Effective communication with other team members and clients
• Ability to work independently or as part of a team to meet project goals
• Willingness to take direction, learn new techniques, and share knowledge with others

Safety & Work Habits

• Consistent adherence to safety protocols and use of proper PPE
• Ability to lift, carry, and position heavy materials and signs with or without assistance
• Comfortable working at heights off a bucket truck/aerial equipment and in various outdoor conditions
• Reliable, flexible, and professional in attitude, communication, and appearance
• Ability to work early mornings, evenings, or weekends as needed to meet installation schedules

Education & Work Authorization

• High school diploma, trade school certificate, or GED
• Authorization to work in the United States
• Valid Driver License
• Massachusetts Hoisting License (1B, 4F, 2A)

Preferred

• Hands-on experience with installation of interior and exterior signage or related trade
• Knowledge of LED lighting and wiring for illuminated signs
• Bucket Truck training, certification, or driving experience
• Aerial Lift certified
• Knowledge of electrical components and UL requirements and procedures
• Post-Secondary Education or Equivalent Experience

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working indoors and outdoors in all types of weather conditions
• The employee must regularly lift and/or move more than 25pounds and occasionally lift and/or move up to 75 pounds.
• Employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; and talk or hear
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Calculate figures and amounts using addition, subtraction, multiplication, division, and geometry.
• May also be exposed to loud noises, dust, and fumes from the manufacturing plant.

Other Requirements

• Candidates offered a position with Sign Design are required to undergo a background screening.
• Candidates offered a position with physical requirements may need to pass a position-appropriate Fit for Duty exam which will be scheduled and paid for by Sign Design.
• Candidates who operate equipment or vehicles may be subject to pre-employment and random drug screenings.
• If not already obtained, employee must obtain OSHA 10 General Industry Card within 30 days of hire.