Sierra

Sierra

60 jobs near Columbus, OH

Sierra is creating a platform to help businesses build better customer experiences with AI. The role involves building Sierra's platform, designing systems for agent development, and creating tools ...

Product Manager, Agent Development

Manhattan, NY · On-site

$126K - $157K/yr

Sierra is creating a platform to help businesses build better customer experiences with AI. They are seeking a Product Manager for Agent Development to partner with engineers and customers to build ...

Product Manager, Agent Development

San Francisco, CA · On-site

$134K - $168K/yr

Sierra is creating a platform to help businesses build better customer experiences with AI. They are seeking a Product Manager to partner with engineers and customers to build AI agents, engage with ...

Motion Designer

San Francisco, CA · On-site

$170K - $200K/yr

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands - including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank - to ...

Senior Privacy Counsel

San Francisco, CA · On-site

$280K - $300K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber ...

Senior Privacy Counsel

San Francisco, CA · On-site

$164K - $223K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such SoftBank, Uber ...

$102K - $139K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such SoftBank, Uber ...

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber ...

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber ...

Senior Product Counsel

San Francisco, CA · On-site

$280K - $300K/yr

About us At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber ...

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Software Engineer, Identity & Enterprise Platform

San Francisco, CA • On-site

Full-time

Re-posted 12 days ago


Job description

Job Summary:
Sierra is creating a platform to help businesses enhance customer experiences with AI. They are seeking a Software Engineer to design and build enterprise platform capabilities, ensuring scalability and trust for their enterprise customers.
Responsibilities:
• Build Sierra’s enterprise platform capabilities.
• You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises.
• This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems.
• Scale with our largest customers.
• Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability.
• You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity.
• Form the foundation of trust.
• Enterprise customers trust Sierra with their most sensitive workflows and data.
• You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform.
Qualifications:
Required:
• A passion for being on the frontier of AI products.
• Pride in building reliable, maintainable, and secure systems that scale.
• Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
• Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
• 4+ years hands-on experience building production products and systems.
• Degree in Computer Science or related field, or equivalent professional experience.
Preferred:
• Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
• Experience with integrations, APIs, and working with complex customer environments.
• Backend-leaning full-stack experience building enterprise SaaS applications.
• Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling).
• Experience building AI-powered products or platforms.
Company:
Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.