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60 Servicenet Residential Program Worker Jobs Hiring Near You

ServiceNet

Program Director

Pittsfield, MA · On-site

$50K - $52K/yr

Vision insurance Program Director Developmental Brain Injury Services Location: Pittsfield, MA Pay ... At ServiceNet, you will make a real difference. Whether you're working in residential direct care ...

ServiceNet

Program Director

Westfield, MA · On-site

On-site - Office located at residential program Position Summary At ServiceNet's Developmental ... Experience working with individuals with brain injuries or developmental disabilities. * Valid ...

ServiceNet

Program Director

Westfield, MA · On-site

$50K - $52K/yr

Parental leave * Training & development Program Director Developmental Brain Injury Services ... At ServiceNet, you will make a real difference. Whether you're working in residential direct care ...

ServiceNet

Program Director

Pittsfield, MA · On-site

On-site - Office located at residential program Position Summary At ServiceNet's Developmental ... Experience working with individuals with brain injuries or developmental disabilities. * Valid ...

ServiceNet

Program Director

Pittsfield, MA

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental ... Experience working with individuals with brain injuries or developmental disabilities. * Valid ...

ServiceNet

Program Director

Westfield, MA

$50K - $52K/yr

On-site - Office located at residential program Position Summary At ServiceNet's Developmental ... Experience working with individuals with brain injuries or developmental disabilities. * Valid ...

ServiceNet

Program Director

MA · On-site

$50K - $52K/yr

Tuition assistance Program Director Full-Time Location: Gill, MA Salary: $50,079-$52,139 Schedule ... At ServiceNet, you will make a real difference. Whether you're working in residential direct care ...

ServiceNet

Program Director

Gill, MA · On-site

Experience working with developmental disabilities / brain injury population. * Valid driver ... On-site. Office located at residential program site. Want to learn more about ServiceNet?

ServiceNet

Senior Residential Counselor

Greenfield, MA · On-site

$18.53 - $20.53/hr

At ServiceNet, you will make a real difference. Whether you're working in residential direct care ... And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident ...

ServiceNet

Senior Residential Counselor

Greenfield, MA

$18.53 - $20.53/hr

... Residential Program Pay: $18.53-$20.53 (See details below) Schedules: * 3398: Tuesday-Saturday 7a ... ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a ...

ServiceNet

Senior Residential Counselor

Greenfield, MA · On-site

$18.53 - $20.53/hr

... Residential Program Pay: $18.53-$20.53 (See details below) Schedules: * 3398: Tuesday-Saturday 7a ... ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a ...

ServiceNet

Program Director

Gill, MA

$50K - $52K/yr

Experience working with developmental disabilities / brain injury population. * Valid driver ... On-site. Office located at residential program site. Want to learn more about ServiceNet?

ServiceNet

Program Director

Greenfield, MA · On-site

$50K - $52K/yr

Vision insurance Program Director Full-Time Location: Greenfield, MA Pay Rate: $50,079-$52,139 ... At ServiceNet, you will make a real difference. Whether you're working in residential direct care ...

ServiceNet

Program Director

Greenfield, MA

$50K - $52K/yr

On-site - Office located at residential program Position Summary: Using Positive Behavior Support ... Experience working with developmental disabilities / brain injury population. * Valid driver ...

ServiceNet

Program Director

Greenfield, MA · On-site

On-site - Office located at residential program Position Summary: Using Positive Behavior Support ... Experience working with developmental disabilities / brain injury population. * Valid driver ...

ServiceNet

MH Residential Counselor

Easthampton, MA · On-site

$18 - $20/hr

Residential programs are 24/7, with a variety of shifts available. Position Summary: Are you ... At ServiceNet, you will make a real difference. Whether you're working in residential direct care ...

ServiceNet

MH Residential Counselor

Easthampton, MA

$18 - $20/hr

Residential programs are 24/7, with a variety of shifts available. Position Summary: Are you ... ServiceNet, a leading human services agency, is looking for compassionate, motivated individuals to ...

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ServiceNet Jobs Information

Do workers at ServiceNet get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Does ServiceNet pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

At ServiceNet, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and February 2026.

Is the health insurance from ServiceNet affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at ServiceNet?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at ServiceNet worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Do ServiceNet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.

How easy is it to get time off at ServiceNet?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do ServiceNet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Do jobs at ServiceNet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and January 2026.

How easy is it to take sick days at ServiceNet?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

Is working at ServiceNet good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people at ServiceNet feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people at ServiceNet get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Is it stressful to work at ServiceNet?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at ServiceNet enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at ServiceNet recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get enough training when they start at ServiceNet?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get support to advance at ServiceNet?

Most people aren’t given support to advance their career here.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people think ServiceNet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers feel well informed about how ServiceNet is doing?

Most people don’t feel well informed about how the company is doing.
88% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

What other companies are hiring for Residential Program Worker jobs?

What are the most popular jobs at Servicenet?

What are the most popular categories at Servicenet?

Infographic showing various Residential Program Worker job openings at Servicenet in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Physical job distribution.

Program Director

ServiceNet

Pittsfield, MA • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Program Director
Developmental Brain Injury Services
Location: Pittsfield, MA
Pay Rate: $50,079-$52,139
Schedule:
  • Monday-Friday, 9a-5p
  • On-call schedule / rotation
  • On-site - Office located at residential program

Position Summary
At ServiceNet's Developmental Brain Injury Services (DBIS), we are committed to supporting individuals with brain injuries to lead safe, enjoyable, and meaningful lives at home and in their communities. Using Positive Behavior Support (PBS) strategies, our staff work collaboratively to create empowering environments that evolve with the needs and goals of those we serve.
As Program Director, you'll lead the daily operations of a residential program, ensuring high-quality care, program compliance, and staff leadership-while fostering a culture of respect, creativity, and personal growth.
Key Responsibilities
  • Support the successful launch of a new residential program, including home setup, furnishing, hiring, and staff training.
  • Ensure ongoing compliance with licensing and regulatory standards.
  • Lead, teach, and model best practices for staff using PBS strategies.
  • Oversee the health, safety, and daily living needs of residents-nutrition, medical care, hygiene, and recreational engagement.
  • Manage individual financial needs and reporting.
  • Participate in a rotating 24-hour on-call schedule and coordinate coverage during staff absences.
  • Contribute actively to ISP reviews, treatment team meetings, and individualized planning (goals, behavior plans, safety plans).
  • Organize and lead regular program staff meetings.
  • Maintain agency certifications and documentation standards.
  • Perform additional duties as assigned by the Director of Operations.

Qualifications
  • Supervisory/management experience preferred.
  • Minimum of a High School Diploma or GED required.
  • Experience working with individuals with brain injuries or developmental disabilities.
  • Valid driver's license with a clean driving record.
  • Strong communication, organizational, and computer skills.
  • Preferred certifications: MAP, PABC, CPR/First Aid.
  • Ability to pass a background screening (CORI).

Compensation & Benefits
  • Salary: $50,079-$52,139
  • MAP differential: $2/hr
  • Time Off: Generous paid time off package
  • Insurance: Comprehensive medical and dental coverage
  • Retirement: 403(b) with employer match
  • Other Benefits:
    • Paid orientation and ongoing training
    • Tuition assistance
    • Advancement opportunities
    • Paid life insurance
    • Long-term disability insurance

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $50,079.00 - $52,139.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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