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Title: Asset Inventory Specialist (Contract)

Location: Los Angeles International Airport (LAX) - Los Angeles, CA

Are you looking for an IT job that is more than just sitting in front of a computer all day? Have you ever wanted to ‘travel’ to 6 continents in one day while still going home every night? Working at a busy international airport, such as LAX, can make you believe you’ve done that!

Position Overview: As an Asset Inventory Specialist, you will provide critical on-site technical support, field engineering, asset management, and technical documentation across the airport campus. You will be responsible for surveying, mapping, troubleshooting, and maintaining a massive digital infrastructure including 5,000+ digital displays and media players, large-scale video walls, interactive kiosks, and associated network/power systems.

FLSA Status and Hours:  This is a full time, three to six-month contract position that requires onsite shift work with 8-hour shifts scheduled Monday through Friday.

Responsibilities:

Asset Discovery & GPS Surveying maintenance logs.

• Document power and network connectivity, including UPS systems, batteries, PDUs, power circuits, and switch/fiber/copper connections.

Troubleshooting & Field Support

• Troubleshoot complex digital displays, video walls, media players, touchscreens, kiosks, and associated AV hardware.
• Resolve signal, resolution, orientation, HDMI, DisplayPort, and audio/speaker configuration issues.
• Coordinate repairs, component replacements, system upgrades, and preventive/corrective maintenance.

Network & System Documentation

• Develop high-quality asset inventory and documentation packages using Microsoft Word, Excel, and Visio.
• Document hardware names, physical locations, IP addressing, subnet configurations, and communication flows from endpoint devices to Digital Content Management System (CMS) servers.

Required Skills:

• Field & AV Hardware: Proven experience troubleshooting digital signage, displays, media players, video walls, and touchscreens.
• Documentation Tools: Advanced proficiency in MS Word, Excel, and MS Visio for network and hardware mapping.
• Clearance Requirements: Ability to pass all required airport background checks and comply with Sensitive Security Information (SSI) handling rules.
• Desired Skills:
  • Hands-on experience with Samsung MagicINFO / VXT software.
  • Familiarity with Novastar display controllers and hardware.
  • Prior experience working in airport or high-security, mission-critical environments.

Benefits:

• Excellent healthcare benefits: Medical and Dental
• 401K including an employer match 
• Paid time-off and sickness leave
• Paid Military Leave

Join Our Team

ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 

ServiceTec Culture: We’re a people-oriented company.  We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go "above and beyond.”

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.