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Servicemaster Restore 5590 Plainville

18 jobs near Columbus, OH

Administration / Customer Service

ServiceMaster Restore 5590 - Plainville

Worcester, MA • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Training & development
ServiceMaster Dynamic Cleaning has been in business for over 25 years. We are an experienced and successful Disaster Restoration company that provides first-class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster. We are a fast-paced office seeking a detail-oriented customer service professional. This role is the go-to person for everything having to do with the administration of our jobs. Must possess excellent telephone and customer service etiquette, flexibility, and attention to detail and accuracy. A candidate should have a problem-solving mentality with a pleasant disposition. Reliability is a must.

Key Responsibilities
  • Enter in new jobs into ServiceMaster CRM, captures relevant customer and job information
  • Reviewing information in job files and capturing additional information as needed
  • Answers telephone calls, greets visitors, and resolves routine and complex inquiries
  • Communicating with key people on jobs including project managers, insurance adjusters, vendors, and customers
  • Utilizing multiple databases to ensure job information is accurate
  • Additional projects on an as-needed basis

Key Skills:
  • Phone-based customer service experience - call center experience a plus
  • Ability to multitask
  • Ability to prioritize job tasks based on the company's daily schedule and needs
  • Self motivated
  • Works efficiently as a team member and individually
  • Excellent attention to detail and ability to ask questions

Benefits:
  • Paid vacation
  • Sick time
  • Holidays
  • 401K with match
  • Medical and Dental insurance.

Please submit a resume and salary requirements for consideration.
Employment Type: FULL_TIME

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