Service 1st Insurance

Service 1st Insurance

65 jobs near Columbus, OH

Vice President, Client Service Manager

Manhattan, NY · On-site

$152K - $195K/yr

We're seeking a future team member for the role of VP, Client Service Manager to join our Global ... basic life insurance plans for the employee and the employee's eligible dependents. Eligible ...

Manager, Client Service Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the team: Our media effectiveness client service team are experts in understanding the changing ...

Manage Client Service Department to maintain or improve efficiency and quality of laboratory * Communicate necessary changes or information to department personnel. * Ensures procedures are performed ...

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the team: Our media effectiveness client service team are experts in understanding the changing media ...

Manages and nurtures relationships with qualified defined contribution retirement plans using our ... Provides client support and customer service for daily client inquiries through both verbal and ...

Client Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

This role reports directly into either the Branch Client Service Management Manager or the Branch Client Service Supervisor. The Branch Client Service Associate I contributes to key business outcomes ...

Manager, Client Service

New York, NY · On-site

$90K - $125K/yr

We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth ...

Showing results 41-60

Commercial Lines Client Service Manager

Gallagher

Austin, TX • Hybrid

Full-time

Re-posted 26 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 313 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Property and Casualty licensed Commercial Lines Client Service Manager to join our middle market service team in Austin, TX. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact.


How you'll make an impact

You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld.

Here’s what you’ll do:

  • Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
  • Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
  • Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
  • Help your team address client risk management needs through consultative conversations and personalized strategies.
  • Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards.
  • Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Here’s what you’ll bring to the role:

  • A Bachelor’s degree with 5+ years of client service management experience, or a high school diploma/GED with 8+ years of experience.
  • An active Property and Casualty Producer’s License.
  • Proficiency with insurance document management software (EPIC) and Microsoft Office tools.
  • Strong technical insurance experience with middle-market insurance solutions and maintaining clients and carrier relationships.
  • CISR, CIC, CPCU designations (preferred).
  • The ability to explain complex issues in simple terms, manage competing priorities, and work independently.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Here’s what you’ll bring to the role:

  • A Bachelor’s degree with 5+ years of client service management experience, or a high school diploma/GED with 8+ years of experience.
  • An active Property and Casualty Producer’s License.
  • Proficiency with insurance document management software (EPIC) and Microsoft Office tools.
  • Strong technical insurance experience with middle-market insurance solutions and maintaining clients and carrier relationships.
  • CISR, CIC, CPCU designations (preferred).
  • The ability to explain complex issues in simple terms, manage competing priorities, and work independently.

#LI-SP2

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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