Service Titan

60 Service Titan Jobs Hiring Near You

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Take detailed notes and pictures to upload into Service Titan. * Make recommendations for other work opportunities such as HVAC, plumbing, attic insulation and generators. * When applicable, turn ...

Service Titan Knowledge: Experience with Service Titan is a plus--assisting with scheduling, job management, and customer updates * Compliance & Safety: Maintain strict adherence to safety standards ...

Work with top-tier systems like Service Titan to ensure 100% accuracy and outstanding documentation. Your Responsibilities * Command of our calls: As part of the team, you handle simple to complex ...

Work with top-tier systems like Service Titan to ensure 100% accuracy and outstanding documentation. Your Responsibilities * Command of our calls: As part of the team, you handle simple to complex ...

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Service Titan Jobs Information

Infographic showing various job openings at Service Titan in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 14% Physical, 23% Hybrid, and 63% Remote job distribution.

Service Coordinator

CK's Plumbing and Backflow

Raleigh, NC • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

About the Role:
CK's Plumbing and Backflow is looking for an engaged and organized Customer Service Dispatcher to join our team in Raleigh, NC! This is a fast-paced, people-first role where you'll be the vital link between our customers and our skilled field technicians.  If you seamlessly adapt as priorities shift and love keeping things running smoothly, we want to hear from you!
Responsibilities:
  • Answer inbound customer calls, emails, and messages with professionalism and a friendly attitude
  • Schedule and dispatch plumbing technicians to residential and commercial service calls
  • Coordinate daily technician schedules to maximize efficiency and response times
  • Serve as the primary point of contact for customers, providing updates on arrival times and job status
  • Enter and manage work orders, service requests, and job notes in Service Titan dispatching software
  • Handle customer concerns and complaints with empathy and prompt resolution
  • Communicate effectively with field technicians, dispatchers, and Service Manager to relay job details and special instructions
Requirements (Please read through carefully):
  • Prior experience in customer service, dispatching, or a related field required
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational abilities in a fast-paced environment
  • Proficiency with Service Titan software or similar dispatching platforms
  • Ability to remain calm and solution-focused under pressure
  • Experience in the plumbing, HVAC, or home services industry is a plus
  • Reliable, punctual, and a true team player
About Us:
CK's Plumbing and Backflow has been a trusted name in the Raleigh, NC area, delivering top-quality plumbing and backflow services to residential and commercial customers alike. Our customers keep coming back because of our commitment to honest, reliable, and expert workmanship. We take pride in building a supportive team culture where every employee is valued and set up for success.