Service Tech

60 jobs near Columbus, OH

Service Tech

Odessa, TX ยท On-site

Field Service Manager Salary grade : DOE FLSA Status : Full Time / Non-Exempt / Hourly Location : Odessa/Midland, TX Company Overview DOCUmation is a privately held technology solutions company that ...

IHG Mechanical is currently hiring a full-time Refrigeration Service Tech to add to our team which covers all of the St. Louis area. Are you reliable and punctual? Do you have excellent communication ...

IHG Mechanical is currently hiring a full-time Refrigeration Service Tech to add to our team which covers the Charlotte, NC area. Are you reliable and punctual? Do you have excellent communication ...

The Service Technician is responsible for providing on-site maintenance and repair services for Idealease customers' fleet vehicles. This role requires the technician to be highly skilled in ...

Service Tech

Pasco, WA ยท On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Service Tech

Pasco, WA ยท On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Mad City Windows & Baths, a Renuity Company Service Technician Mad City Windows & Baths , a company backed by Renuity, is a reputable, well established remodeling company that is hiring immediately ...

We are seeking an Experienced Service Technician to join our team! Must be able to accurately diagnose automotive problems without supervision and have a track record of quality workmanship. You will ...

Service Technician - Multiple Locations Locations Available: Suffolk, VA Burkeville, VA Emporia, VA Hopewell, VA South Hill, VA About the Role We're looking for Service Technicians to join our team ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Showing results 21-40

Full-time

Posted 26 days ago


Job description

Position: Master Service Technician
Department: Service
Reports To: Field Service Manager
Salary grade: DOE
FLSA Status: Full Time / Non-Exempt / Hourly
Location: Odessa/Midland, TX

Company Overview

DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout Texas. Headquartered in San Antonio, TX, our company has been serving customers for more than 35 years. Our core values guide everything we do, and we employ a high character, high quality team.


Position Summary

This is a master level position in a territory assignment which requires a high degree of troubleshooting and the capability to handle the full array of products serviced by DOCUmation. The Master Technician is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction.


Essential Duties and Responsibilities

  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
  • Assist with the development of AEs assigned to the Field Service Team through technical assistance and product symptom / solution sharing.
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers.
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth.
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
  • Complete all administrative aspects of the job on-time and error-free.
  • Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
  • Perform other activities that support DOCUmation and our service organization.


Qualifications and Skills

  • 5+ years at an Associate or Entry Level Technician position preferred
  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Communications โ€“ verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up


Education & Certification

  • Minimum: High School Diploma or GED; AA Degree or equivalent technical training
  • Experience working on Kyocera, Xerox, Ricoh, Konica-Minolta, Riso Copiers/Printers preferred
  • A+ / N+ Certification desired
  • 6 Manufacture Training Classes preferred
  • PA Rating / exceeds requirements


Physical Requirements

  • Ability to lift 50 pounds and transport equipment parts and boxes


Special Requirements

  • Must have a valid Driverโ€™s License and a clean driving record.

Benefits

  • Generous Paid Time Off (PTO) policy.
  • Parental and caregiver leave.
  • Tuition reimbursement.
  • Quarterly bonuses for eligible positions.
  • Paid holidays.
  • 401(k) plan with employer match.
  • Paid Volunteer Time Off (VTO)
  • Pre-paid legal coverage available
  • FSA and HSA options


Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.