Service Tech

60 jobs near Columbus, OH

Field Service Manager Salary grade : DOE FLSA Status : Full Time / Non-Exempt / Hourly Location : Odessa/Midland, TX Company Overview DOCUmation is a privately held technology solutions company that ...

A desire to continually learn proper service methods and new technologies * Prior mechanic experience is not required! Trek Benefits • Flexible and fun company culture • Competitive health care ...

IHG Mechanical is currently hiring a full-time Refrigeration Service Tech to add to our team which covers all of the St. Louis area. Are you reliable and punctual? Do you have excellent communication ...

HVAC TECH NEEDED FULL TIME PAY DEPENDS ON EXPERIENCE WE PROVIDE BUSINESS VEHICLE

Service Tech

Wichita, KS · On-site

$20/hr

As a Service Technician, you'll play a critical role in ensuring the proper installation and ... technologies, and best practices. Technically speaking, the ideal candidate for this role will be ...

Service Tech

Frisco, TX · On-site

$25/hr

... TECHNOLOGY SKILLS * Advanced proficiency in property management and work order platforms (e.g., Yardi, SmartRent) for tracking service requests, preventive maintenance completion, and inventory ...

Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company ...

Service Tech

Dallas, TX · On-site

$15K/mo

A desire to continually learn proper service methods and new technologies * Prior mechanic experience is not required! Trek Benefits Flexible and fun company culture Competitive health care PPO ...

IHG Mechanical is currently hiring a full-time Refrigeration Service Tech to add to our team which covers all of the St. Louis area. Are you reliable and punctual? Do you have excellent communication ...

IHG Mechanical is currently hiring a full-time Refrigeration Service Tech to add to our team which covers all of Dallas, Fort Worth, and Metro Plex areas. Are you reliable and punctual? Do you have ...

Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager ...

The role of the Service Technician is to provide maintenance activities at the facility or on ... Experience with Canbus technology * Teamwork * Behavior * Curiosity * Adaptability to a human size ...

Apartment Maintenance Service Technician Location: Conway, AR Are you skilled in apartment maintenance and passionate about providing excellent customer service? Are you looking for a place where ...

Service Department Reports To: Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in ...

Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager ...

Service Tech

Pasadena, TX · On-site

$100K - $150K/yr

We are currently searching for Service Technician who has a high level of integrity, is hardworking and motivated to join our team. Remodeled air-conditioned service area soon to come. Position ...

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service ...

Showing results 21-40

Full-time

Retirement, PTO

Re-posted 21 days ago


Job description

Position: Master Service Technician
Department: Service
Reports To: Field Service Manager
Salary grade: DOE
FLSA Status: Full Time / Non-Exempt / Hourly
Location: Odessa/Midland, TX

Company Overview

DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout Texas. Headquartered in San Antonio, TX, our company has been serving customers for more than 35 years. Our core values guide everything we do, and we employ a high character, high quality team.


Position Summary 

This is a master level position in a territory assignment which requires a high degree of troubleshooting and the capability to handle the full array of products serviced by DOCUmation. The Master Technician is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction.


Essential Duties and Responsibilities 

  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
  • Assist with the development of AEs assigned to the Field Service Team through technical assistance and product symptom / solution sharing.
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers.
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth.
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
  • Complete all administrative aspects of the job on-time and error-free.
  • Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
  • Perform other activities that support DOCUmation and our service organization.


Qualifications and Skills 

  • 5+ years at an Associate or Entry Level Technician position preferred
  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Communications – verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up


Education & Certification

  • Minimum: High School Diploma or GED; AA Degree or equivalent technical training
  • Experience working on Kyocera, Xerox, Ricoh, Konica-Minolta, Riso Copiers/Printers preferred
  • A+ / N+ Certification desired
  • 6 Manufacture Training Classes preferred
  • PA Rating / exceeds requirements


Physical Requirements

  • Ability to lift 50 pounds and transport equipment parts and boxes


Special Requirements

  • Must have a valid Driver’s License and a clean driving record.

Benefits

  • Generous Paid Time Off (PTO) policy.
  • Parental and caregiver leave.
  • Tuition reimbursement.
  • Quarterly bonuses for eligible positions.
  • Paid holidays.
  • 401(k) plan with employer match.
  • Paid Volunteer Time Off (VTO)
  • Pre-paid legal coverage available
  • FSA and HSA options


Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.