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60 Service King Shop Manager Jobs Hiring Near You

Shop Manager

Grand Rapids, MI ยท On-site

$85K - $137K/yr

Lead innovative projects, train and mentor service advisors, technicians, and other staff, and ... As a Shop Manager you can expect to join a team of the very best automotive team in the Greater ...

Shop Manager

Grand Rapids, MI ยท On-site

$85K - $137K/yr

Lead innovative projects, train and mentor service advisors, technicians, and other staff, and ... As a Shop Manager you can expect to join a team of the very best automotive team in the Greater ...

Shop Manager

Sacramento, CA ยท On-site

$100K - $150K/yr

This role is ideal for someone with strong leadership skills, a solid background in service writing , and proven experience managing an auto repair shop . We are seeking a candidate with 5+ years of ...

Shop Manager

Sacramento, CA ยท On-site

$100 - $150/hr

This role is ideal for someone with strong leadership skills, a solid background in service writing, and proven experience managing an auto repair shop. We are seeking a candidate with 5+ years of ...

Shop Manager

Sacramento, CA ยท On-site

$100K - $150K/yr

This role is ideal for someone with strong leadership skills, a solid background in service writing , and proven experience managing an auto repair shop . We are seeking a candidate with 5+ years of ...

Shop Manager

Sacramento, CA ยท On-site

$100K - $150K/yr

This role is ideal for someone with strong leadership skills, a solid background in service writing , and proven experience managing an auto repair shop . We are seeking a candidate with 5+ years of ...

SHOP MANAGER

Salem, OR ยท On-site

$60K - $75K/yr

* Shop Manager Position Overview The Take 5 Family is hiring customer service maniacs! People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to ...

Shop Manager

Pittsburgh, PA ยท On-site

$35K - $48K/yr

Shop Manager Duties and Functions: * Direct overall activities and performance of Crew Members ... Investigate and resolve complaints concerning food quality and/or service. * Enforce all ServSafe ...

Free and discounted services Manager Qualifications * Experience in management including but not limited to experience as a sales manager, operations manager, and/or general salon manager. * Has ...

Free and discounted services Manager Qualifications * Experience in management including but not limited to experience as a sales manager, operations manager, and/or general salon manager. * Has ...

Maintain equipment, tooling, and facility in safe and serviceable condition, including preventive maintenance on shop machinery. Team Management * Supervise, schedule, and develop shop personnel.

Shop Manager

Liverpool, NY ยท On-site

$53K - $70K/yr

Shop Manager - Lead the Fastest Oil Change Team at Take 5! Ready to take the driver's seat and ... If you're a motivated leader with a passion for cars, customer service, and building a thriving ...

Shop Manager

Stuart, FL ยท On-site

$45K - $60K/yr

Shop Manager - Lead the Fastest Oil Change Team at Take 5! Ready to take the driver's seat and ... If you're a motivated leader with a passion for cars, customer service, and building a thriving ...

Shop Manager - Lead the Fastest Oil Change Team at Take 5! Ready to take the driver's seat and ... If you're a motivated leader with a passion for cars, customer service, and building a thriving ...

Shop Manager

Holiday, FL ยท On-site

$45K - $60K/yr

Shop Manager - Lead the Fastest Oil Change Team at Take 5! Ready to take the driver's seat and ... If you're a motivated leader with a passion for cars, customer service, and building a thriving ...

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Showing results 1-20

Full-time

Re-posted 23 days ago


Job description

Job Description

Shop Manager / Production Manager

TLC Auto & Truck Repair Center

Position Title: Shop Manager / Production Manager
Reports To: Owner / General Manager
Location: TLC Auto & Truck Repair Center

Position Summary

The Shop Manager is responsible for overseeing all daily shop operations to ensure maximum productivity, efficiency, profitability, quality, and customer satisfaction. This position serves as the leader of the production team and is responsible for managing workflow, technician performance, vehicle turnaround times, and overall shop performance.

The Shop Manager works closely with owner, Service Advisors, Estimator, Parts manager and Technicians to achieve monthly sales, gross profit, billed hour, and customer service goals while maintaining a positive and productive work environment.

Key Responsibilities

Production Management

  • Manage daily workflow and shop scheduling.
  • Assign repair orders and work evenly among technicians.
  • Monitor repair progress and ensure vehicles are completed on time.
  • Eliminate production bottlenecks and downtime.
  • Ensure proper vehicle dispatching and technician utilization.
  • Maintain efficient shop capacity and workflow management.

Team Leadership

  • Lead, coach, and develop technicians and shop personnel.
  • Conduct regular performance reviews and training discussions.
  • Promote accountability, teamwork, and professionalism.
  • Address performance issues promptly and professionally.
  • Assist in recruiting, interviewing, and onboarding new technicians.
  • Financial Performance
  • Drive monthly billed hour goals and shop productivity targets.
  • Monitor technician efficiency and productivity metrics.
  • Manage labor gross profit and overall shop profitability.
  • Review shop performance reports and identify improvement opportunities.
  • Work with management to achieve monthly and annual business objectives.
  • Quality Control
  • Ensure repairs meet TLC Auto & Truck quality standards.
  • Perform quality control inspections before vehicle delivery.
  • Minimize comebacks and warranty repairs.
  • Maintain compliance with manufacturer and industry repair procedures.
  • Customer Satisfaction
  • Support Service Advisors in resolving customer concerns.
  • Ensure repairs are completed accurately and professionally.
  • Assist in maintaining a positive customer experience.
  • Help build long-term customer relationships through exceptional service.
  • Safety & Facility Management
  • Enforce all company safety policies and procedures.
  • Maintain a clean, organized, and professional shop environment.
  • Ensure equipment is maintained and operating properly.
  • Promote safe work practices among all employees.

  • Performance Expectations
  • The Shop Manager will be evaluated on:
  • Monthly billed hours
  • Technician productivity
  • Technician efficiency
  • Gross profit performance
  • Shop profitability
  • Vehicle turnaround time
  • Customer satisfaction
  • Employee retention and development
  • Quality control and reduction of comebacks



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