The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...

60 Service Corporation International Jobs Hiring in Coppell, TX
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Outside Sales Advisor
Plano, TX · On-site
Demonstrates the functions and utility of products or services to customers based on their needs. * Ensures customer satisfaction through ongoing communication and relationship management; resolves ...
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Outside Sales Advisor
Plano, TX · On-site
Demonstrates the functions and utility of products or services to customers based on their needs. * Ensures customer satisfaction through ongoing communication and relationship management; resolves ...
Dispatcher
Dallas, TX · On-site
Dispatch services may include: * Removals * Visitations * Transfers of casketed decedent and/or remains to final dispositions * Decedent memorial services Scheduling * Schedules activities for both ...
Dispatcher
Dallas, TX · On-site
Dispatch services may include: * Removals * Visitations * Transfers of casketed decedent and/or remains to final dispositions * Decedent memorial services Scheduling * Schedules activities for both ...
Sales Professional - Inside Sales
Colleyville, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Quick apply
Sales Professional - Inside Sales
Colleyville, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Dispatch services may include: * Removals * Visitations * Transfers of casketed decedent and/or remains to final dispositions * Decedent memorial services Scheduling * Schedules activities for both ...
Quick apply
Dispatch services may include: * Removals * Visitations * Transfers of casketed decedent and/or remains to final dispositions * Decedent memorial services Scheduling * Schedules activities for both ...
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death ...
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Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death ...
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Funeral Director
Dallas, TX · On-site
Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized ...
Funeral Director
Dallas, TX · On-site
Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized ...
Sales Professional - Inside Sales
Colleyville, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Sales Professional - Inside Sales
Colleyville, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Quick apply
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Sales Professional - Inside Sales
Dallas, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Sales Professional - Inside Sales
Dallas, TX · On-site
$50K - $100K/yr
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact ...
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. JOB ...
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. JOB ...
Sales Manager
$105.70K - $222.10K/yr
Ability to work beyond standard business hours when necessary to service customers * Ability to set goals for employees that are challenging but achievable Compensation: $105,700 to $222,100 earnings ...
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Sales Manager
$105.70K - $222.10K/yr
Ability to work beyond standard business hours when necessary to service customers * Ability to set goals for employees that are challenging but achievable Compensation: $105,700 to $222,100 earnings ...
Receptionist (part-time)
$14 - $18.50/hr
Answers routine questions associated with services, products, location directions, etc. * Immediately notifies and involves management with customer service and security issues * Receives deceased ...
Receptionist (part-time)
$14 - $18.50/hr
Answers routine questions associated with services, products, location directions, etc. * Immediately notifies and involves management with customer service and security issues * Receives deceased ...
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death ...
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES * Prepares death ...
Sales Professional - Inside Sales
Dallas, TX · On-site
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Sales Professional - Inside Sales
Dallas, TX · On-site
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Funeral Director
Fort Worth, TX · On-site
Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized ...
Funeral Director
Fort Worth, TX · On-site
Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized ...
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Quick apply
Sales Professional - Inside Sales
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Arranges chapel for services * Prepares crypts for entombments * Under supervision, may operate backhoe to dig graves without damage to surrounding vaults, markers or monuments * Installs grave ...
Arranges chapel for services * Prepares crypts for entombments * Under supervision, may operate backhoe to dig graves without damage to surrounding vaults, markers or monuments * Installs grave ...
Sales Professional - Inside Sales
Fort Worth, TX · On-site
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Sales Professional - Inside Sales
Fort Worth, TX · On-site
$50K - $100K/yr
Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement. Job ...
Service Corporation International Jobs Information
Do workers at Service Corporation International get paid breaks?
37% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Service Corporation International pay people when they’re sick?
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
At Service Corporation International, are sick days and vacation days separate paid time off?
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Service Corporation International affordable enough for their workers?
71% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Service Corporation International?
95% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
- 70% of people with changing schedules find out their shifts one week or less ahead of time.
- 7% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 19% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at Service Corporation International worry about hours?
80% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Service Corporation International workers get to choose the shifts they work?
47% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Service Corporation International workers to change shifts?
34% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at Service Corporation International?
85% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Service Corporation International managers change schedules at the last minute?
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
Do workers at Service Corporation International do extra work that they don't get paid for?
73% of people report that they don’t do extra unpaid work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Service Corporation International?
92% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a Service Corporation International job good for students?
77% of students report this is a good place to work if you’re studying.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and November 2025.
Is working at Service Corporation International good if you’re a parent or caregiver?
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Service Corporation International feel treated with respect by their managers?
72% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Service Corporation International get to take their breaks without interruption?
51% of people report that their breaks get interrupted.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Service Corporation International?
67% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Service Corporation International enjoy their jobs?
77% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Service Corporation International recommend working with their team?
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Service Corporation International?
50% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Service Corporation International?
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think Service Corporation International’s headquarters understands what’s happening where they work?
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Service Corporation International is doing?
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Full-time
Posted 16 days ago
Service Corporation International rating
6.8
Based on 89 frontline employees who took The Breakroom Quiz
3rd of 8 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family's unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and experience
Experience
- High school equivalency and 1-2 years of college or an equivalent of education and experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Current state/province issued driver's license with an acceptable driving record
- Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
- Must be able to pass the Company's internal presentation certification within thirty days of hire
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required by state/province
- Flexible hours but, at times must have the ability to work up to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
What Service Corporation International employees say
Pay
Benefits
Hours and flexibility
Workplace
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