Sensical
Sensical

4 Sensical Jobs Hiring Near You

Lead Quality. Drive Excellence. Be the Voice of the Customer. Are you a quality-driven leader who thrives in a fast-paced manufacturing environment? Do you take pride in owning customer relationships ...

Shipping Clerk

Solon, OH · On-site

$15.25 - $18.25/hr

Calling all shipping professionals looking for an opportunity with a collaborative, dynamic team. Challenge accepted. Are you a detailed, dedicated shipping professional looking for a professional ...

Production Supervisor 2nd shift

Solon, OH · On-site

$49.70K - $67.40K/yr

Are you a motivated, ambitious leader looking to apply your skills at an exciting, growth-focused company? Challenge accepted! Are you an energetic, can-do self-starter excited about an opportunity ...

Are you the kind of leader who brings people together, keeps the floor running smoothly, and raises the bar every day? We're a successful custom materials and automotive services company looking for ...

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Infographic showing various job openings at Sensical in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Quality Control Supervisor

Quality Control Supervisor

Sensical Inc.

Solon, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Lead Quality. Drive Excellence. Be the Voice of the Customer.
 
Are you a quality-driven leader who thrives in a fast-paced manufacturing environment? 
Do you take pride in owning customer relationships, solving problems, and driving continuous improvement?
We are a growing custom materials and automotive services company seeking a Quality Control Supervisor to lead customer-facing and supplier quality initiatives. 
 
In this high-impact role, you will be the key link between our operations, customers, and suppliers—ensuring quality standards are met, maintained, and continuously improved.
 
What You’ll Do:
 
Customer Quality Leadership:
  • Own and lead customer complaint resolution, including containment and corrective actions.
  • Communicate effectively with customers regarding quality issues and solutions.
  • Manage customer portals and ensure all required documentation is accurate and up to date. 
 
Customer Documentation Ownership:
Take full ownership of customer-required documentation, including:
  • PPAP (Production Part Approval Process) submissions. 
  • IPPAAR documentation. 
  • Customer-facing FMEA. 
  • PQCT documentation.
  • IDS submissions. 
  • CAR (Corrective Action Request) responses. 
  • Additional documentation as required. 

You will partner with the Quality Engineer for technical data and support.
 
Customer Audits:
  • Lead all customer audits conducted at the facility.
  • Serve as the primary point of contact for auditors. 
  • Coordinate audit preparation, schedules, and documentation. 
  • Present performance metrics and quality data. 
  • Ensure timely and effective closure of audit findings. 
 
Supplier Quality:
  • Manage supplier corrective actions (SCARs). 
  • Monitor supplier performance and quality metrics. 
  • Identify and escalate supplier-related risks. 
 
What You Bring:
  • Experience in quality supervision within a manufacturing environment (automotive preferred). 
  • Strong knowledge of quality systems, documentation, and customer requirements. 
  • Experience with PPAP, FMEA, and corrective action processes 
  • Ability to manage customer and supplier relationships professionally. 
  • Strong problem-solving and analytical skills. 
  • Excellent communication and organizational skills. 
  • Ability to lead audits and present data confidently. 
  • Detail-oriented with a continuous improvement mindset.
  • To ensure safety, drug screening and background check required.
 
Key Success Metrics:
  • Customer PPM (Parts Per Million) performance.
  • Supplier PPM performance. 
  • Accuracy and timeliness of documentation. 
  • Customer audit results. 
  • Effectiveness of containment and corrective actions. 
 
Why Join Us:
  • Competitive compensation paid Weekly.
  • Comprehensive benefits (medical, dental, vision). 
  • Paid time off + 10 paid holidays. 
  • 401(k) with company match. 
  • Company-paid Life & STD insurance.
  • Team-building events. 
  • $500 employee referral bonus. 
 
If you’re ready to take ownership of quality and make a direct impact on customer satisfaction—apply today!