Semics America

We are hiring now!!  www.semics.com

Position Type: Full Time

Job Title: Field Application and Service Engineer

Location: (a) Austin, Texas USA (b) Boise, Idaho USA (c) NY (d) San Jose (e) Mexico

Responsibilities:

•      Ensure SEMICS’s product alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teams

•      Direct Customer support: Wafer Prober System Setup, Evaluation, Operation, Maintenance Training, Device setup Training, Troubleshooting Training

•      Track and report program details, qualification plans. Be the focal point in addressing customer technical issues by driving resolution with the SEMICS team and communicating to the customer's representatives.

Requirement:

•      Bachelors in engineering or related degree with Electro- Mechanical aptitude

•      Experience at wafer testing in the semiconductor industry is a plus.

•      Experience in a direct customer support role is a plus.

•      Excellent communication skills, exceptional presentation skills. Ability to present technical information in writing, through emails and reports, or orally, to management, technical and non-technical audiences, and functional teams.

•      A proven ability to set priorities, understand resource allocations, and drive teams to meet timelines.

•      Ability to travel the US, Canada, Mexico, South Korea

•      Prefer US citizen or Taiwan/China/Korean citizen with H1B visa or Green card holder with native English speaking.

Desired Talents:

•      Creativity: Talents who can respond immediately to a changeable work environment though professional development

•      Challenge: Talents with ambition and creative ideas about new goals

•      Professionalism: Talents who can predict future needs to ensure customer satisfaction

•      Harmony: Talents who achieve the best results through close cooperation with the organization other individuals

Please contact me if you are interest !! rogerlao@semics.com