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CUSTOMER SERVICE SPECIALIST UP TO $23/HOUR OUTSTANDING BONUS PROGRAMS AND BENEFITS!

Select-Advantage

Rolling Meadows, IL • On-site

$23/hr

Full-time

Posted 23 days ago


Job description

Company Description
We are a full-service employee recruitment firm with a focus in the areas of office professionals. We work with industry-leading companies and experienced professionals to find that perfect match between job seeker and employer. Over 30+ years in business!
Job Description
Customer Service Specialist
Step up and set the standards for exceeding customer expectations in a Rolling Meadows commercial kitchen product manufacturing company that is in a strong growth mode. This international company offers outstanding benefits and bonus incentives! Customer Service Specialist will earn up to $23/hour.
Customer Service Specialist responsibilities:
  • answer inbound telephone calls; address customer inquiries regarding products, troubleshooting issues and shipping issues
  • respond to customer emails in a timely manner
  • provide support to the Sales department
  • process customer orders

Qualifications
JOB REQUIREMENTS
Customer Service Specialist requirements:
  • 1+ year of Customer Service / Customer Care experience in a fast paced call center setting
  • experience working with Word, Excel and Outlook applications required along with knowledge of CRM systems
  • High School Diploma/ GED required; college degree is preferred
  • proficiency with SAP or another ERP System is a must
  • excellent communication and customer rapport
  • strong time management skills

Additional Information
All your information will be kept confidential according to EEO guidelines.