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60 Securly Cloud Services Engineer Jobs Hiring Near You

SAIC

Microsoft Cloud Services Engineer

Washington, DC · On-site

$160K - $200K/yr

Description SAIC is looking for a multi-discipline Microsoft Cloud Services Engineer , with expertise spanning MS Azure, MS Dynamics 365 Customer Service and Contact Center, MS Azure Foundry AI ...

New

Zortech Solutions

Sr. Cloud Services Engineer

Plano, TX · On-site

$53.25 - $71.25/hr

Java, Cloud (AWS or Azure), Terraform, IAM concepts Advanced in Java , Azure cloud, Terraform, Identity and Access Management 12+ year of candidate required here Proficiency in automation and ...

Beartech

Systems and Cloud Services Engineer

Plano, TX · On-site

$110 - $140/hr

The Systems and Cloud Services Engineer will serve as a subject matter expert on Microsoft cloud technologies in a Managed Services Provider (MSP) environment. This role is responsible for the ...

Boxer Property

$110 - $170/hr

Information Technology Boxer Property Management is seeking an experienced Infrastructure & Cloud Services Engineer to support and advance our enterprise infrastructure, cloud, and communications ...

New

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Infographic showing various Cloud Services Engineer job openings at Securly in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Microsoft Cloud Services Engineer

Science Applications International Corporation

Washington, DC • Hybrid

$63.25 - $84.50/hr

Full-time

Posted 2 days ago

New

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description

SAIC is looking for a multi-discipline Microsoft Cloud Services Engineer, with expertise spanning MS Azure, MS Dynamics 365 Customer Service and Contact Center, MS Azure Foundry AI services, and MS Copilot Studio.  This position will be responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer Service ecosystem, including Omnichannel for Customer Service, Unified Routing, and Dynamics Contact Center telephony integrations. It will also be responsible for designing, building and customizing AI-enabled solutions leveraging Power Platform, Azure AI Foundry, Copilot Studio and furthering the use of Azure AI capabilities. 

This role works closely with business stakeholders, product owners, and IT teams to further modernize customer support operations, streamline case management, AI-enable agency workflows and activities and deliver worldclass service experiences. 

Hybrid: 3 days onsite / 2 days remote - Washington D.C. 

Job Duties:

  • Key role in the migration of legacy Call Center telephony solutions into Dynamics 365 Contact Center integrated with Dynamics 365 Customer Service
  • Implement, configure, and optimize Omnichannel for Customer Service and Dynamics Contact Center, including channels such as voice, chat, and SMS
  • Develop and maintain integrations with thirdparty telephony and contact center platforms (e.g., Azure Communication Services, Teams Phone, Copilot Studio IVR Agents, Power Apps, Logic Apps, ServiceNow)
  • Implement Unified Routing, queues, SLA/KPI tracking, and knowledge management features; develop plugins, custom workflow activities, JavaScript, and PCF controls as needed
  • Develop and maintain Azure AI Foundry solutions and applications for departmental and agency usage; provide technical support to development teams incorporating Azure AI Foundry solutions into their applications
  • Provide deployment and post-deployment support such as Hypercare, structured transition to Operations and Maintenance, major incident escalations to 3rd tier engineering support
  • Troubleshoot and resolve issues related to Customer Service Hub, Omnichannel, routing, and telephony integrations
  • Ensure solutions adhere to security, compliance, data governance, and performance best practices
  • Produce technical documentation, solution diagrams, and release artifacts
  • Partner with business units to gather requirements and translate them into technical designs
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required:

  • BS and 14+ years overall experience (4 years experience in lieu of degree)
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card 
  • 5+ years of experience developing and administering MS Azure and Dynamics 365 Customer Service platforms
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card
  • Strong understanding of Customer Service Hub, Omnichannel, Unified Routing, Case Management, and Knowledge Management
  • Experience with Copilot Studio, including developing Agents, Flows and tools
  • Experience with Power Platform, including Canvas/ModelDriven Apps and Power Automate
  • Experience working with Dynamics Contact Center and telephony solutions (e.g., Azure Communications Services, Teams Phone, IVR, CTI)
  • Hands-on experience with Azure (Logic Apps, Functions, API Management, Foundry AI Services, Event Hubs, App Services)
  • Proficiency in JavaScript, C#, PowerShell, and D365 SDKs; understanding of integrations, REST APIs, and webhooks
  • Familiarity with ALM, DevOps pipelines, and solution management
  • Familiarity with post-deployment support models such as Hypercare, War Room and Rapid Triage
  • Excellent communication and documentation skills

Desired:

  • Microsoft certifications such as: 
    • PL200 (Power Platform Functional Consultant)
    • PL400 (Power Platform Developer)
    • MB230 (Dynamics 365 Customer Service)
  • Experience in government, regulated industries, or enterprisescale environments
  • Knowledge of data modeling, data migration, and Dataverse performance optimization

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