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PRODUCTION COORDINATOR - TRAINING CENTER
Position Location: New York
Reports to: Artistic Director - New York Training Center
Position Type: Part-Time
Compensation: $20/hour
About Second City:
Dedicated to entertaining, inspiring, and transforming through courageous comedy, The Second City is the premier brand in improv-based sketch comedy, with sold-out shows playing on stages in Chicago, Toronto, and New York City, and our Touring and Theatrical companies entertaining an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with locations in Chicago, Toronto, and New York. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.
For additional information on The Second City please visit: www.secondcity.com
Position Summary:
The Production Coordinator helps maintain The Second City NY's Training Center and supports the company's management of student lifestyle, facilities, and faculty members. This is a part-time role, reporting to the Artistic Director of The Second City NY Training Center. Shifts will be Monday, Tuesday, and Wednesday from 6-10pm and Saturday and Sunday from 11am - 7pm.
Essential Duties and Responsibilities:
Oversee logistical, administrative, and communication needs for the Training Center, including but not limited to:
Operations and Management -

• Maintain the upkeep of the Training Center facility including appropriate classroom set-up, cleanup and wayfinding
• Order and manage inventory of classroom supplies and class program graduation materials & food
• Create term rosters using enrollment information from student registration system
• Upkeep teacher substitution coverage with notification to payroll
• Provide support for student activities & Training Center led events
• Provide on-site support to faculty including prints, technical assistance, and student issues
• Schedule class shows, student events, and Music Director visits including communications to instructors, website buildouts, and payroll
• Support Youth & Teen Programming, including Summer Camps & intensives
• Support the facilitations of auditions, in-class demos, and camp events

Communications -

• Manage & support the Deliverables and Second City NY Training Center inboxes
• Send new term welcome emails to students
• Compile information for student events, performances, and auditions

General -

• Attend Training Center & All Staff Meetings
• Maintain confidentiality concerning students & faculty medical and behavioral needs
• Ensure that safety procedures are followed and that all programs are in compliance with The Second City standards, all relevant regulations and other applicable standards
• Work with the Training Center production team & the Artistic Director of the Training Center

Secondary Job Duties and Responsibilities:

• Cover Front Desk and serve as emergency Box Office coverage
• Provide emergency Company Management and production coverage for Second City Mainstage productions in limited circumstances when Company Management staff is not available
• Assist in the management of the studio rental / New York Spaces email

Minimum Qualifications (Knowledge, Skills, Abilities):

• Proficiency with Microsoft 365 - Outlook, Word, Excel
• Excellent written and verbal communication skills with an emphasis on customer service
• The ability to multi-task and work in a fast-paced, loud environment
• Complete a background check meeting Second City standards

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to sit, use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include those associated with data entry.
The noise level in the work environment is usually moderate to high.
All candidates for this role will be asked to authorize a background check and must be 21 and older.
The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic.
The Second City is an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.