Sawmilldcllc

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As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You'll be the steady, knowledgeable ...

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journeys. This fully remote role involves providing support before, during, and after trips to ...

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will be a crucial contact for travelers, providing ...

Remote Travel Concierge & Customer Support

Fate, TX ยท Remote

$14.50 - $18.50/hr

Sawmilldcllc is looking for a Remote Travel Customer Representative to support travelers throughout their trips. This 100% work-from-home role entails assisting clients with travel-related inquiries ...

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    Remote Travel Consultant

    Sawmilldcllc

    Columbus, OH โ€ข Remote

    Other

    Posted 2 days ago


    Job description

    As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You'll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.

    Sawmill D&C LLC, prides itself on delivering personalized, high-quality support to travelers nationwide. We've built our reputation on trust, consistency, and heart-and we're excited to welcome someone who shares those values.

    Key Responsibilities

    Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

    Support travelers with booking updates, modifications, cancellations, and special requests.

    Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

    Follow up to confirm trip details and gather feedback post-travel.

    Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

    Benefits

    Fully remote flexibility - work from anywhere and design a schedule that aligns with your lifestyle.

    Exclusive travel perks and access to industry-only discounts.

    Professional development through ongoing training, mentorship, and team support.

    Community culture where passion for travel, connection, and meaningful memories drives everything we do.

    What We're Looking For

    Strong written and verbal communication skills.

    Experience in customer service-ideally in travel, tourism, or hospitality.

    High attention to detail with strong organizational and follow-through habits.

    Tech-savvy and quick to adapt to new systems and booking tools.

    A genuine love for travel and helping others design unforgettable journeys.