San Antonio, TX · On-site
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
Quick apply
San Antonio, TX · On-site
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
TX · Remote
Job Summary At SafeRide Health, we are committed to ensuring transportation is never a barrier to care - especially for our most vulnerable populations. As a Focus Member Coordinator, you will ...
TX · Remote
Job Summary At SafeRide Health, we are committed to ensuring transportation is never a barrier to care - especially for our most vulnerable populations. As a Focus Member Coordinator, you will ...
San Antonio, TX · On-site +1
$102K - $123K/yr
About the Role SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes. This role plays ...
San Antonio, TX · On-site +1
$102K - $123K/yr
About the Role SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes. This role plays ...
San Antonio, TX · On-site
$102K - $123K/yr
About the Role SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes. This role plays ...
San Antonio, TX · On-site
$102K - $123K/yr
About the Role SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes. This role plays ...
San Antonio, TX · On-site
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
San Antonio, TX · On-site
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on ...
San Antonio, TX · On-site
Ability to work flexible shifts, including availability to support evenings, weekends, and holidays as operational needs require About SafeRide Health SafeRide Health is a technology and services ...
New
Quick apply
San Antonio, TX · On-site
Ability to work flexible shifts, including availability to support evenings, weekends, and holidays as operational needs require About SafeRide Health SafeRide Health is a technology and services ...
New
San Antonio, TX · On-site
Ability to work flexible shifts, including availability to support evenings, weekends, and holidays as operational needs require About SafeRide Health SafeRide Health is a technology and services ...
New
Quick apply
San Antonio, TX · On-site
Ability to work flexible shifts, including availability to support evenings, weekends, and holidays as operational needs require About SafeRide Health SafeRide Health is a technology and services ...
New
About the Role SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation ...
About the Role SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation ...
San Antonio, TX · On-site
About the Role SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation ...
San Antonio, TX · On-site
About the Role SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation ...
Job Description
We are looking for an experienced Routing (Dispatch) Coordinator to join our growing team in San Antonio, TX!
Primary Accountabilities
Route and dispatch advance notice and short notice trip request
Monitor live trip monitoring dashboards for on-time performance
Follow real-time trip recovery processes
Ensure trips are routed to the most cost-effective mode of transportation
Work closely with transportation providers and healthcare facilities for any real-time issues
Monitor for mode of transport errors
Other duties as assigned
Required Education and Experience
High school diploma or equivalent
Preferred Education and Experience
Some college preferred
Knowledge of Medicaid NEMT guidelines
Knowledge of Texas transit systems and providers
Prior inbound call center experience
Minimum of one (1) year transportation/delivery logistics experience
Experience with transport management systems
Bilingual Spanish
Skills
Outstanding problem-solving skills and ability to use soft skills in a high stress environment
Strong communication skills (both verbal and written) and demonstrated ability to communicate, present, and influence effectively in-person, via email, and over the phone
Ability to work independently and with a Team
Ability to adapt to unforeseen circumstances quickly
Exceptional interpersonal skills, customer service, problem solving, verbal and written communication, and conflict resolution
Critical thinking skills and conflict resolution skills
Ability to navigate stressful situations
Job Requirements
Must be able to pass criminal background record check
Must be US Citizen
Ability to work flexible shifts
About Us
SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide Health leverages proprietary technology and a nationwide network of vetted transportation providers to give payers and health systems a more intelligent way to deliver cost-effective, on-demand transportation while improving the patient experience. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.