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Supreme Color Graphics

14 jobs near Columbus, OH

Supreme Color Graphics

PRODUCTION MANAGER

Mandeville, LA · On-site

$19 - $25/hr

Oversee Quality Control program in conjunction with team including color management. * Make sure all jobs are produced with no errors or issues. * Oversee maintenance and shop improvements. * Log all ...

Customer Service Representative and Graphics - Part Time Monday-Friday

Supreme Color Graphics

Mandeville, LA • On-site

$16 - $22/hr

Other

Re-posted 11 days ago

Job description

CSR-Graphics

Large wholesale format printing company located in Mandeville, Louisiana has an opening for a CSR-Graphics. Must have graphics background and excellent communication skills. Part time Monday - Friday 8:00AM – 2:00PM or 9:00AM - 3:00PM.

Customer Service Duties:
  • Answer incoming calls, general inquiries and answer product issues.
  • Create estimates, orders, shipping quotes, and service questions in a timely manner.
  • Save art to folders and send to pre-press.
  • Handle any and all customer service needs and request. Maintain professionalism with clients and working to establish a positive rapport.
  • Update customer information in the customer service database, when needed.
  • Impact the company's bottom line by problem solving and help keep clients into repeat customers.
  • Assist with walk-in clients with pick-up orders.
  • Assist Sales Representatives with orders, estimates and promotional materials when requested.
  • Assist Operations Manager with custom quotes and special orders.
  • Close job tickets and send final invoices to customers who are on terms.
  • Website monitor online orders and payments.
  • Post customer payments in system.
  • Filing and organizing hard and electronic copies of various files.
  • Communicate with customers on behalf of pre-press and/or production.
  • Website monitor and administration.
  • General office administration.
  • Communicate problems or issues to management.
  • Maintain quality control and color management.
  • Coordinate art proofs to Pre-Press.
Graphics
  • Evaluate customer artwork and correct as necessary.
  • Set file up for best production, yield, workflow.
  • Create proofs and email customer proofs.
  • Manage file storage and history.
  • Consult Customer Service Department and customers with design criteria.
  • Set up files to print colors as required.
  • Manipulate file transfer to ensure accuracy.
  • Graphic design for customer as well as house advertising blasts.
  • Color management – part of team.
  • Work with Production Manager to create new product ideas/product lines.
  • Help troubleshoot color management issues.
  • Assist with production flow as needed.

Compensation: $16.00 - $22.00 per hour

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