Supreme Color Graphics

11 jobs near Columbus, OH

PRODUCTION MANAGER

Mandeville, LA ยท On-site

$19 - $25/hr

Oversee Quality Control program in conjunction with team including color management. * Make sure all jobs are produced with no errors or issues. * Oversee maintenance and shop improvements. * Log all ...

Customer Service Representative and Graphics - Part Time Monday-Friday

Supreme Color Graphics

Mandeville, LA โ€ข On-site

$16 - $22/hr

Part-time

Re-posted 23 days ago


Job description

Large Wholesale Format Printing Company located in Mandeville, Louisiana has an opening for a CSR-Graphics. Must have Graphics background and excellent communication skills.
Part Time
Monday - Friday
8:00AM - 2:00PM or 9:00AM - 3:00PM
CUSTOMER SERVICE DUTIES:
  • Answer incoming calls, general inquiries and answer product issues.
  • Create estimates, orders, shipping quotes, and service questions in a timely manner.
  • Save art to folders and send to pre-press.
  • Handle any and all customer service needs and request. Maintain a professionalism with clients and working to establish a positive rapport.
  • Update Customer information in the customer service database, when needed.
  • Impact the company's bottom line by problem solving and help keep clients into repeat customers.
  • Assist with walk-in clients with pick-up orders.
  • Assist Sales Representatives with orders, estimates and promotional materials when requested.
  • Assist Operations Manager with Custom quotes and special orders
  • Close job tickets and send final invoices to customers who are on terms.
  • Website monitor online orders and payments.
  • Post customer payments in system.
  • Filing and organizing hard and electronic copies of various files.
  • Communicate with customers on behalf of pre-press and/or production.
  • Website monitor and administration.
  • General office administration.
  • Communicate problems or issues to management.
  • Maintain Quality Control and Color Management.
  • Coordinate art proofs to Pre-Press.

GRAPHICS
  • Evaluate customer artwork and correct as necessary
  • Set file up for best production, yield, workflow
  • Create proofs and email customer proofs
  • Manage file storage and history
  • Consult Customer Service Department and customers with design criteria
  • Set up files to print colors as required
  • Manipulate file transfer to ensure accuracy
  • Graphic design for customer as well as House Advertising Blasts
  • Color Management - Part of Team
  • Work with Production Manager to create new product ideas/product lines.
  • Help trouble shoot color management issues.
  • Assist with production flow as needed

Compensation: $16.00 - $22.00 per hour