Success Staffing Solutions

Our client is seeking a Field Service Representative to join their resort accommodations team. You will work on a beautiful
resort located on Hilton Head Island. You will serve on a team whose job is to help resort guests enjoy a memorable stay in a
home or villa that is clean, safe, and exceeds expectations.

ESSENTIAL JOB FUNCTIONS:
• Conduct regular inspections prior to guest and owner arrivals to ensure units are clean and ready, touch-up where
needed.
• Ensure that the cleanliness of the resort's home and villas exceed expectations.
• Check units WiFi and TV's are properly functioning.
• Conduct departure and vacant inspections.
• Report all safety issues and secure all locations for safety.
• Communicate unit status and/or issue with management.
• Perform light home maintenance (light bulbs, fix door hinges, etc)
• Ensure integrity of every rental unit, addressing issues in a timely manner.
• Assist with guest needs (WiFi/TV Issues, delivering requested items to unit)
• Oversee special projects as requested and/or needed by the Director of Property Management, Housekeeping Manager,
or General Maintenance Manager.
• Assist in the facilitation of the check-in and check-out communication process with the front desk.
• Meet outside contractors/vendors as needed.
• Perform other duties as assigned.
• Must be able to multitask and handle a variety of projects as directed.
• Use of a personal vehicle is mandatory.

QUALIFICATIONS:
• Must be well organized, detail-oriented, self-motivated, and able to handle multiple tasks and meet appropriate deadlines.
• Learn quickly and retain knowledge in order to acquire skills and maintain technical competencies.
• Must be able to communicate orally with team members, co-workers, employees, contractors, and guests in order to
obtain and provide useful information.
• Must be able to be on your feet and climb stairs throughout the day.
• Must have demonstrated knowledge of housekeeping and guest service.

WORK ENVIRONMENT
• Generally pleasant environment, continuing interruptions, and some stress in working to meet deadlines. Most work will
be done outdoors requiring extended periods of walking and/or climbing stairs at times.

SENSORY/PHYSICAL/MENTAL REQUIREMENTS
• Standing for long periods of time
• Bending/Stooping/Climbing/Walking/Reaching
• Frequently lifts/carries up to 15lbs
• Occasionally lifts/carries up to 30lb