Stephan Filip

Job Overview

Our fast-growing personal injury law firm is seeking a dedicated, highly organized Personal Injury Case Manager to join our team in Glendale, California. This is a fully in-person position at our Glendale office. In this role, you will serve as the primary point of contact for our clients, guiding them through the medical and administrative phases of their injury claims. You will work closely with attorneys, medical providers, and insurance companies to ensure cases move efficiently from initial intake to settlement. [1, 2, 3]

Core Responsibilities

• Client Care: Conduct regular check-ins with clients, providing empathetic guidance and case status updates.
• Treatment Tracking: Monitor client medical treatment to ensure consistency and compliance with doctor recommendations.
• Record Collection: Request, track, and organize medical records, bills, lien information, and lost wage documentation.
• Insurance Liaison: Communicate with insurance adjusters, set up claims, and resolve property damage issues.
• File Preparation: Organize case files and draft comprehensive settlement demand packages for attorney review.
• Data Management: Keep our case management software meticulously updated with accurate, real-time notes. [1, 2]

Required Qualifications

• Work Structure: Ability to work fully in-person at our Glendale office, Monday through Friday, 8:30 am to 5:30 pm.
• Experience: Minimum of 1–3 years of experience managing personal injury files (plaintiff side preferred).
• Tech Skills: Proficiency with legal case management software (Casepeer) and Microsoft Office.
• Organization: Proven ability to multitask and manage a heavy caseload under tight deadlines.
• Interpersonal Skills: Strong written and verbal communication, with a high degree of empathy and professionalism.

Preferred Qualifications

• Bilingual: Fluency in English and Spanish is highly preferred to best serve the Glendale community.