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Ssh Dt Portland

18 jobs near Columbus, OH

SSH DT Portland LLC

Front Office Manager

Portland, ME · On-site

Managed by StepStone Hospitality DoubleTree Portland is seeking an experienced, energetic, and service-driven Front Office Manager to lead our Front Office team. The ideal candidate is a hands-on ...

SSH DT Portland LLC

Front Desk Agent

Portland, ME

$14.75 - $18.75/hr

Description Doubletree Portland Register and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to guest.Sort and track incoming mail and messages.

SSH DT Portland LLC

Room Attendant

Portland, ME · On-site

$14.50 - $18.25/hr

Description DoubleTree by Hilton Hotel Portland is proudly managed by StepStone Hospitality, a leading hospitality management company committed to delivering exceptional guest experiences and ...

SSH DT Portland LLC

Engineer

Portland, ME · On-site

Description Doubletree Portland, Managed by Stepstone Hospitality Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance ...

SSH DT Portland LLC

Area Chief Engineer

Portland, ME · On-site

$80K - $90K/yr

Description Hotel Area Chief Engineer-DoubleTree and Tru Portland We are seeking a highly skilled and experienced Area Chief Engineer to oversee the maintenance and engineering operations for two of ...

SSH DT Portland LLC

Breakfast Server

Portland, ME

$13.50 - $16.25/hr

Description DoubleTree Portland is seeking an energetic and dedicated AM Server to join our vibrant hospitality team! As a key member of our restaurant, you will deliver exceptional guest experiences ...

SSH DT Portland LLC

Cook

Portland, ME

$14.50 - $19.50/hr

Description Job Responsibilities Prepare and cook menu items according to standard recipes, portion sizes, and presentation guidelines. Set up and stock stations with all necessary ingredients and ...

SSH DT Portland LLC

HR Manager

Portland, ME · On-site

Description Responsible for any planning regarding the human resources and development of a company's workforce, and they must be able to transform all policies into executable plans and departmental ...

SSH DT Portland LLC

Room Attendant

Portland, ME · On-site

$14.50 - $18.25/hr

Description Tru Hotel by Hilton Portlant. Managed by Stepstone Hospitality is seeking a dynamic Room Attendant with flexible schedule; including weeks, weekends, and holidays. Job Function Report to ...

SSH DT Portland LLC

Banquet Setup Houseperson

Portland, ME

$15.25 - $19.75/hr

Description Duties and Responsibilities: Ensure that details are followed from the banquet event order (BEO). Provide guests with the finest quality of service at all times and in a warm and ...

SSH DT Portland LLC

Dishwasher

Portland, ME

$13.50 - $17.25/hr

Description Wash and sanitize dishes, glassware, utensils, pots, pans, and other kitchen equipment. Operate industrial dishwashing machines and ensure proper handling of all kitchenware. Maintain ...

Front Office Manager

SSH DT Portland LLC

Portland, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description

Front Office Manager- DoubleTree Hotel Portland. Managed by StepStone Hospitality

DoubleTree Portland is seeking an experienced, energetic, and service-driven Front Office Manager to lead our Front Office team. The ideal candidate is a hands-on leader who thrives in a fast-paced hotel environment, is passionate about delivering exceptional guest experiences, and is committed to developing a high-performing team.

As Front Office Manager, you will oversee the daily operation of the Front Desk, Guest Services, and Night Audit while ensuring operational excellence, guest satisfaction, and compliance with Hilton brand standards and hotel policies.


Maintain standards of quality guest service.

 Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.

  Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel.

Maintains proper supervision over all aspects of operations up to but not limited to Engineering, Housekeeping and F&B.

Oversees all problem resolution matters in the absence of Rooms Director/GM.

 Increase level of guest satisfaction by delivery of an exceptional product through employee development. 

Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. 

 Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.

 Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Ability to accurately use various office and accounting software.

Hire, train/re-train associates and Assistant Front Office Manager 

Requirements

 Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

Ability to assist with the design and preparation of statistical reports and presentations as needed.

 Ability to accurately report information. 

 Ability to assist with various office tasks as needed.

 Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings. 

 Previous Hilton system experience preferred

 Flexible schedule

Benefits

Competitive salary

401(k) with company match

Health, Dental, Vision, and Life Insurance

Paid Time Off & Holiday Pay

Employee Hotel Discounts  

Equal Opportunity Employer

StepStone Hospitality is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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