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SS&C Technologies

Solutions Analyst I

Boston, MA · On-site

At SS&C Eze, we foster career growth at all levels within the company and encourage employees to ... Advancement opportunities within the Solutions group or through various pathways across the ...

SS&C

Manager, Client Relationship Management

Boston, MA · Hybrid

Why Join SS&C SS&C combines proprietary technology with deep industryexpertiseto support complex ... Oversee service activities and support for a designated group of clients, addressing both tactical ...

Koch Industries

Category Group Director

Atlanta, GA · On-site

The SS&P organization partners with our business partners and leverages best practices to uniquely position the team to improve decision making capabilities and capture significant savings and ...

SS&C

Manager, Client Relationship Management

Denver, CO · Hybrid

Why Join SS&C SS&C combines proprietary technology with deep industryexpertiseto support complex ... Oversee service activities and support for a designated group of clients, addressing both tactical ...

SS Landscaping Services

Irrigation Technician

Tacoma, WA · On-site

$30 - $40/hr

SS Landscaping Services, Inc. is looking for to add another Irrigation Technician to our Service Group. A brief introduction to our company is provided followed by the description of the open ...

SS Landscaping Services

Irrigation Technician

Tacoma, WA · On-site

$30 - $40/hr

SS Landscaping Services, Inc. is looking for to add another Irrigation Technician to our Service Group. A brief introduction to our company is provided followed by the description of the open ...

Chromalox, Inc.

EHS Coordinator

Ogden, UT · On-site

... Group, creates electrical process heating and temperature management solutions, including ... EH&SS policies, procedures, initiatives; and Industry Best Practices. * Ensure compliance with the ...

Spirax-Sarco Engineering

EHS Coordinator

Ogden, UT · On-site

... Group, creates electrical process heating and temperature management solutions, including ... EH&SS policies, procedures, initiatives; and Industry Best Practices. * Ensure compliance with the ...

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Showing results 21-40

Solutions Analyst I

Boston, MA • On-site

SS&C Technologies
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about SS&C Technologiesexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Manage a diverse set of operational and product support responsibilities, collaborating across teams and systems.

  • Interact with clients throughout the day to address product inquiries and troubleshoot client requests.

  • Act as an escalation point for client counterparties and internal teams to resolve issues.

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Solutions Analyst I
Locations: Boston OR Waltham MA Office - Hybrid 6x a month (Hiring locally only)
About the Role
SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
SS&C Eze offers best in class service to accompany our product suite and our Client Solutions team is at the heart of it all. We're in search of someone with interest in technology and the financial markets to join our team as a Solutions Analyst I. The Solutions team serves as both the initial point of contact for our hedge fund and asset management clients as well as passionate product experts leading the way in setting the bar for customer satisfaction. We leverage cutting edge technology to deliver a creative, unique, high-touch approach to client service. We invest heavily in our team with a comprehensive training program, peer coaching, and hands-on management to provide you the necessary skills and tools for your career at Eze Software.
Required Experience
Day to Day
  • Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems
  • Interacting with clients throughout the day on product inquires
  • Assessing, troubleshooting, and managing client requests while providing real-time solutions
  • Acting as an escalation for client counterparties and internal teams for appropriate issue resolution

What Else To Expect
  • Develop an understanding of financial technology and how our investment products play a critical role in the market place.
  • Immersive product and industry training that lays the foundation for technical and capital markets knowledge.
  • Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners.
  • Opportunity to build your internal network and grow your career based on individual skills and interests. Advancement opportunities within the Solutions group or through various pathways across the organization including Client Engagement, Client Success, Product Management, or Sales.

What Sets You Apart
  • Bachelor's Degree or 0-2 years of relevant experience in customer service and/or technology field
  • Strong client facing skills demonstrated in excellent verbal and written communications.
  • Superior problem-solving and analysis skills.
  • Desire to work directly with clients building relationships.
  • Ability to take initiative and handle increasing responsibility and autonomy over time

Join SS&C, where innovation meets global opportunities. Click here to apply.
#LI-BP1
#CA-BP
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
Massachusetts: The expected base salary for the position is between 65000 USD to 75000 USD.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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