Sd Hot Spring Spas

4 jobs near Columbus, OH

Be Seen First

As the world's #1 selling hot tub brand, Hotspring Spas are known for exceptional craftsmanship, reliability, and ease of use. Every spa is thoughtfully engineered to provide a consistent, high ...

Be Seen First

As the world's #1 selling hot tub brand, Hotspring Spas are known for exceptional craftsmanship, reliability, and ease of use. Every spa is thoughtfully engineered to provide a consistent, high ...

Be Seen First

Guide customers through the buying journey for hot tubs, swim spas, cold plunges, and saunas * Follow up consistently with leads (this is where top performers win) * Build trust quickly and recommend ...

Be Seen First

Guide customers through the buying journey for hot tubs, swim spas, cold plunges, and saunas * Follow up consistently with leads (this is where top performers win) * Build trust quickly and recommend ...

Customer Success Representative

SD Hot Spring Spas

San Diego, CA • On-site

$48K - $50K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

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Job description

We are seeking a Customer Success Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Experience with hot tubs or pool customer service
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Our Commitment to Service & Wellness
We take pride in delivering a true white-glove experience, from your first visit through years of ownership.
As the world’s #1 selling hot tub brand, Hotspring Spas are known for exceptional craftsmanship, reliability, and ease of use. Every spa is thoughtfully engineered to provide a consistent, high-quality wellness experience at home.
As an authorized service provider, we stand behind every product with factory-certified parts and full warranty support—ensuring your investment is protected long after installation.
Our commitment goes beyond the sale. We are here to support your long-term wellness journey with expertise, responsiveness, and care.
We invite you to visit one of our two locations or connect with our team to learn more.