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Do workers at Runnings get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Runnings pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

At Runnings, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Runnings?

Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Runnings?

Most people who work part-time don’t get paid time off.
90% of people who work part-time say they don’t get paid time off
Based on data from 20 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Runnings affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Runnings?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Runnings worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Runnings workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Runnings workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Runnings?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Runnings managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Runnings spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Runnings?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Runnings job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Runnings good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
96% of people who care for a child or other relative report this is a good place to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Runnings feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Runnings get to take their breaks without interruption?

Only some people get breaks without interruption.
54% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Runnings?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Runnings enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Runnings recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Runnings?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Runnings?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Runnings’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Runnings is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular titles at Runnings?
What are the most popular cities for Runnings jobs?
What are the most popular categories at Runnings?

Customer Service Associate - Retail Support Center - Marshall, MN

Runnings

Marshall, MN • On-site

$17 - $23/hr

Other

Re-posted 13 days ago

Runnings rating

6.0

Company rating: 6.0 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

350th of 731 rated retailers

Job description

We are seeking a Customer Service Associate to provide exceptional service to our customers and support our dynamic Marketing and eCommerce team. This role is crucial in maintaining our reputation for outstanding customer service. You'll be the first point of contact for our customers who shop Runnings.com, handling inquiries, concerns, returns, and exchanges via email and phone. You will help create and edit content for our website to improve the customer experience. Additionally, you'll play a vital role in supporting our marketing efforts through projects such as coordinating community support requests.
Pay Range: $17.00-$23.00 Depending on experience.
How You Will Contribute:
• Be the First Point of Contact: Serve as the initial contact for customer inquiries through phone and email, ensuring a positive experience for every customer interaction.
• Customer Issue Resolution: Address and resolve customer concerns and complaints promptly and empathetically, offering solutions that reflect our commitment to customer satisfaction.
• Order Management: Process orders, returns, and exchanges efficiently, ensuring all transactions align with company policies.
• Collaborate with eCommerce Team: Work closely with the eCommerce team to help enhance the customer experience on Runnings.com through website content updates and troubleshooting.
• Support Marketing & Community Initiatives: Manage community support applications, an important piece of fostering strong relationships.
• Administrative Support: Assist with data entry, analyzing eCommerce initiatives, and coordinating marketing events and materials to support team goals.
What You'll Bring:
• Customer-Centric Mindset: A passion for providing exceptional service and creating positive customer experiences.
• Strong Time Management: Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
• Excellent Communication Skills: Strong verbal and written communication skills, with an ability to clearly convey information and solutions to customers.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn new tools quickly.
• Relevant Experience: 2+ years of experience in customer support or a related field is highly desirable.
• Education: High school diploma required; additional education in Marketing, Communications, or a related field is a plus.
Why Runnings?
At Runnings, we are passionate about providing quality products and exceptional service to our customers. As a rapidly growing retailer in the Farm, Home, and Outdoor space, we offer a collaborative, innovative work environment where your contributions directly impact our success. This position offers competitive compensation and benefits, along with opportunities for professional development and career growth.
RSI1-CMP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About RUNNINGS

Sourced by ZipRecruiter

RUNNINGS is located in Marshall, Minnesota is a retail chain that specializes in serving the needs of rural America. Its widespread recognition can be credited to its diverse range of products, which include sporting goods, clothing, footwear, pet supplies, tools, farm supplies, lawn and garden supplies, toys, and outdoor equipment. The company has its genesis in 1947, starting as an automotive supply store and growing into over 45 stores across seven states to become a vibrant player in the retail market.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Marshall, MN, US

Year founded

1947

Social media

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