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Royal Credit Union
Royal Credit Union

12 Royal Credit Union Banking Associate Jobs Hiring Near You

Royal Credit Union

Mortgage Loan Officer

Whitehall, WI · On-site

Royal Credit Union is looking for caring, energetic team members who want to create a positive ... Strong mortgage lending and financial services knowledge, including familiarity with online banking ...

Royal Credit Union

Member Lending Specialist

Eau Claire, WI · On-site

$23.05 - $25.80/hr

Royal Credit Union is looking for caring, energetic team members who want to create a positive ... Associate's Degree in a business-related field * Experience working in a call center environment ...

Royal Credit Union

VP - Commercial Loan Officer

Edina, MN · On-site

$130K - $172K/yr

Royal Credit Union is looking for caring, energetic team members who want to create a positive ... Skilled in using digital banking tools and Microsoft Office applications, with strong time ...

Royal Credit Union

Mortgage Underwriter II

Eau Claire, WI · On-site

$41.70 - $47.90/hr

Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members. Is this you? If so, let us know by submitting an application! Do you ...

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Royal Credit Union Jobs Information

Do workers at Royal Credit Union get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Royal Credit Union pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Is the health insurance from Royal Credit Union affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Royal Credit Union worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Royal Credit Union workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Royal Credit Union workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Royal Credit Union?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Royal Credit Union managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Royal Credit Union spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Royal Credit Union?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Royal Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Royal Credit Union get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Royal Credit Union?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Royal Credit Union enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Royal Credit Union recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Royal Credit Union?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Royal Credit Union?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Royal Credit Union’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers feel well informed about how Royal Credit Union is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Banking Associate jobs?
What are the most popular jobs at Royal Credit Union?
Infographic showing various Banking Associate job openings at Royal Credit Union in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Member Service Representative

Royal Credit Union

Eau Claire, WI • On-site

$20.05 - $22.46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Royal Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you're looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.
Is this you? If so, let us know by submitting an application!
Do you thrive on helping others and solving problems with confidence and compassion? Become a Member Service Representative at Royal Credit Union! In this role, you'll provide exceptional service to Members via phone and written communication, assist with online banking and card support, and help resolve inquiries with efficiency and care. Join a team where your dedication makes a real difference every day.
Why Royal?
  • Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
  • Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
  • Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
  • Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
  • Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You'll Do:
The Member Service Representative provides excellent quality service to current and potential Members, team members, and businesses via telephone and written communication using multiple systems and programs. Assist Members with first level technical support with credit union online banking, telephone banking, debit/credit cards and all deposit related functions. Possess the knowledge to answer questions, use logical reasoning to research and solve problems and perform transactions. Support Net Promoter Score (NPS) initiatives in the Member Service Center by providing exceptional service creating loyal Members.
What's It Like Being a Member Service Representative at Royal Credit Union? Watch Here!
Our Commitment To You:
  • Compensation: $20.05 - $22.46 per hour (candidates with significant related experience may be higher)
  • Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What's Needed For This Position:
  • High school diploma or equivalent
  • One year of experience demonstrating critical thinking and problem-solving skills
  • Ability to de-escalate and resolve Member concerns with professionalism and empathy
  • Strong multitasking and communication skills to manage multiple systems and Member interactions simultaneously
  • Proficiency in navigating financial systems and digital tools to support Member needs efficiently

We'd Love To See:
  • Associate's degree in a business-related field or equivalent experience
  • Experience working with multiple software systems simultaneously
  • Previous experience in a financial institution
  • Background in customer service with a focus on delivering exceptional support

Work Schedule:
  • Working approximately 40 hours per week.
  • Hours and shifts vary between 8:30 - 7:00pm Monday through Friday along with two required Saturday shifts per month from 8:30am - 2:00pm. *Team members must be available to be scheduled during any of these dates/times.

Training:
  • Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.
    • Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization.
  • Onsite training is required at the Corporate Center in Eau Claire, WI until proficient in the position which is typically the first 6-9 months. This position is part of Royal's workplace flexibility program and has the ability to be partially remote up to 4-5 days a week after full training period. When not working remote, the office location is flexible at either the Corporate Center in Eau Claire, WI or at our Business Center in Chippewa Falls, WI based on office availability and candidate preference.
    • Please Note: We reserve the right to extend the training time in office as necessary.

Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge and become a part of the Royal Credit Union family!
We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

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