Royal Autocollision

12 jobs near Columbus, OH

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The Automotive Customer Service Admin plays a crucial role in supporting vehicle maintenance and repair services by managing customer interactions and ensuring smooth administrative operations.

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The Automotive Dealer Collision Estimator plays an essential independent role in assessing vehicle damage and preparing accurate repair estimates. This position involves regular daily interaction ...

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The Towing and Storage Specialist plays a crucial role within a small team, managing the storage and handling of passenger cars. This position focuses on coordinating storage logistics, providing ...

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Be Seen First

The Automotive Customer Service Admin plays a crucial role in supporting vehicle maintenance and repair services by managing customer interactions and ensuring smooth administrative operations.

New

Be Seen First

The Automotive Dealer Collision Estimator plays an essential independent role in assessing vehicle damage and preparing accurate repair estimates. This position involves regular daily interaction ...

New

Be Seen First

The Towing and Storage Specialist plays a crucial role within a small team, managing the storage and handling of passenger cars. This position focuses on coordinating storage logistics, providing ...

New

Be Seen First

The Automotive Dealer Collision Estimator plays an essential independent role in assessing vehicle damage and preparing accurate repair estimates. This position involves regular daily interaction ...

New

Be Seen First

The Automotive Customer Service Admin plays a crucial role in supporting vehicle maintenance and repair services by managing customer interactions and ensuring smooth administrative operations.

New

Be Seen First

The Towing and Storage Specialist plays a crucial role within a small team, managing the storage and handling of passenger cars. This position focuses on coordinating storage logistics, providing ...

New

Be Seen First

The Automotive Collision Estimator is responsible for accurately assessing vehicle damage and preparing repair estimates to facilitate timely and efficient vehicle repairs. This solo role requires ...

New

Be Seen First

The Automotive Collision Estimator is responsible for accurately assessing vehicle damage and preparing repair estimates to facilitate timely and efficient vehicle repairs. This solo role requires ...

New

Be Seen First

The Automotive Collision Estimator is responsible for accurately assessing vehicle damage and preparing repair estimates to facilitate timely and efficient vehicle repairs. This solo role requires ...

New

AUTOMOTIVE Customer Service Admin

Royal Autocollision

Mississauga, ON • On-site

CA$20 - CA$25/hr

Full-time

Posted 2 days ago

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Job description

The Automotive Customer Service Admin plays a crucial role in supporting vehicle maintenance and repair services by managing customer interactions and ensuring smooth administrative operations. Working within a cross-functional team and reporting to the Customer Service Manager, this role emphasizes efficient communication, accurate data handling, and timely resolution of customer issues while offering opportunities for cross-training in technical automotive roles.

Responsibilities

  • Provide timely customer support related to vehicle maintenance and repair services
  • Perform accurate data entry to maintain customer and service records
  • Resolve customer complaints efficiently to ensure satisfaction
  • Schedule appointments and coordinate service activities
  • Manage documentation related to service orders and customer interactions
  • Facilitate communication between customers and technical teams
  • Coordinate with cross-functional team members to optimize service delivery

Required Qualifications

  • High school diploma or equivalent
  • Proficiency in Microsoft Office Suite
  • Strong communication skills
  • Effective time management
  • Problem-solving ability
  • Accurate data entry skills
  • Attention to detail
  • Ability to multitask efficiently

Preferred Qualifications

  • Minimum 3 years of experience in customer service

Company Description

GSI Autocentre is a premium high end repair facility in Oakville