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9 Root Causes Jobs Hiring Near You

Root Causes

MEMBER GUIDE

San Antonio, TX · On-site

$20 - $25/hr

Membership Guide Root Causes | San Antonio, TX Full-Time | On-Site About Root Causes Root Causes is a functional and integrative medicine clinic focused on identifying and addressing the underlying ...

Root Causes

JANITOR (Day Porter)

San Antonio, TX · On-site

$15 - $20/hr

Root Causes Medicine, San Antonio About Root Causes Medicine Root Causes Medicine (RCM) is a membership-based functional and integrative medicine clinic in San Antonio, TX. We help our members ...

Root Causes

PHYSICIAN (Medical Director)

San Antonio, TX · On-site

$200K - $250K/yr

Provide direct patient care within the Root Causes integrative and functional medicine model. * Evaluate and guide individualized treatment plans with attention to safety, appropriateness, and ...

Root Causes

EXECUTIVE ASSISTANT

San Antonio, TX · On-site

$60K - $65K/yr

At Root Causes Medicine , a fast-growing medical clinic, we're creating an entirely new category in health care that's focused on uncovering and addressing the root causes of disease, all while ...

Root Causes

Medical Director

San Antonio, TX · On-site

$200K - $250K/yr

The Medical Director serves as the clinical authority and stabilizing leader for Root Causes Medicine. This role is responsible for maintaining clinical standards, ensuring patient safety, supporting ...

Root Causes

Medical Director

San Antonio, TX · On-site

The Medical Director serves as the clinical authority and stabilizing leader for Root Causes Medicine. This role is responsible for maintaining clinical standards, ensuring patient safety, supporting ...

Root Causes

EXECUTIVE ASSISTANT

San Antonio, TX · On-site

$65K/yr

At Root Causes Medicine , a fast-growing medical clinic, we're creating an entirely new category in health care that's focused on uncovering and addressing the root causes of disease, all while ...

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MEMBER GUIDE

Root Causes

San Antonio, TX • On-site

$20 - $25/hr

Full-time

Posted 19 days ago

Job description

Membership Guide
Root Causes | San Antonio, TX
Full-Time | On-Site
About Root Causes
Root Causes is a functional and integrative medicine clinic focused on identifying and addressing the underlying causes of illness-not just managing symptoms. Our members are seeking clarity, direction, and healing. The way they enter the clinic matters.
We are building a structured, intentional, pathway-driven model of care.
About the Role
The Membership Guide (MG) serves as the relational front end of the clinic.
This is not a traditional front desk role.
The Membership Guide helps prospective members:
  • Feel seen and supported
  • Understand which of our care pathways fits their needs
  • Move forward through structured scheduling
  • Navigate the transition from intake to membership with clarity

You will serve as the steady, grounded guide during one of the most vulnerable points in a person's health journey.
What You'll Do
1. Guide New Inquiries
  • Speak with prospective members who call, schedule online, or walk i
  • Identify which care pathway they belong to
  • Direct them toward the appropriate prescreening or intake appointment

2. Use Scheduling as the Primary Solution
  • Move conversations toward structured next steps
  • Avoid over-explaining or over-solving prematurely
  • Reinforce clarity through process

3. Own the Intake-to-Membership Gap
  • Follow up with members after their intake appointment
  • Clarify membership structure and next steps
  • Support enrollment into our 6-month membership model
  • Track and follow up with those who need time before committing

4. Coordinate Clean Handoffs
  • Work closely with front desk (MES), providers, and clinical staff
  • Prevent confusion or role overlap
  • Maintain documentation in our EHR (Cerbo)

Who This Role Is For
You may be a strong fit if you:
  • Naturally build trust quickly
  • Are calm and steady in emotionally heavy conversations
  • Prefer structure over chaos
  • Can guide people without pressuring them
  • Are highly organized and follow through consistently
  • Want to grow within a mission-driven healthcare model

This is structured relational guidance.
Tools You'll Use
  • Cerbo (EHR)
  • Emitrr (text communication)
  • Clinic phone system
  • Website scheduling calendar
  • Mac OS / Google Workspace

What Makes Someone Successful Here
  • High emotional intelligence
  • Clear communicator (verbal and written)
  • Strong boundary awareness
  • Ability to move conversations toward commitment respectfully
  • Comfort working in a system with defined pathways

Growth Opportunities
This role may evolve into:
  • Lead Membership Guide
  • Training and onboarding support
  • Expansion team member for new clinic locations
  • Patient education or coaching pathways (with additional certification)

If you are drawn to mission-driven healthcare and want to help people take their first step toward meaningful change, we would love to hear from you.

Apply