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Romeo Computer

4 jobs near Columbus, OH

Romeo Computer Company

IT Service Technician

Romeo, MI · On-site

$35K - $60K/yr

Bachelor's degree in Computer Science, Information Technology, or related field preferred. * Minimum of 2 years of experience in IT support roles. * Strong knowledge of Windows and/or macOS operating ...

IT Service Technician

Romeo Computer Company

Romeo, MI • On-site

$35K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

RCC Business IT is a leading provider of comprehensive IT solutions tailored to meet the unique needs of businesses across various industries. We specialize in delivering cutting-edge technology services to enhance efficiency, productivity, and security for our clients.
Position Overview: We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for delivering top-notch IT support services.
Responsibilities:
  • Provide technical support to end-users on hardware, software, and network-related issues.
  • Diagnose and resolve technical problems efficiently and effectively.
  • Install, configure, and maintain IT systems and infrastructure.
  • Perform routine maintenance tasks such as system updates, patches, and backups.
  • Collaborate with other team members to troubleshoot complex issues.
  • Document support activities, solutions, and processes for knowledge sharing.
  • Assist in the implementation of IT projects and initiatives as needed.
  • Stay current with industry trends and emerging technologies to continuously improve skills and knowledge.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Minimum of 2 years of experience in IT support roles.
  • Strong knowledge of Windows and/or macOS operating systems.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Experience with Active Directory, Office 365, and other enterprise-level tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) a plus.

Benefits:
  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and training.

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