Rome Logistics Group

Accounting Coordinator - Kitchener, ON.

Employment Type: Full-Time | Experience Level: Entry-Level Compensation: $45,000

Schedule: In-office, Monday to Friday, 8:00 AM - 5:00 PM

The Accounting Coordinator plays a key role in supporting the day-to-day financial operations of Rome Logistics Group. This position is responsible for assisting both accounts payable and accounts receivable functions, including invoice processing, collections, payment inquiries, account reconciliation, and carrier administration.

The ideal candidate is highly organized, detail-oriented, and enjoys building strong relationships with customers, carriers, and internal team members. They are comfortable managing multiple priorities in a fast-paced environment while maintaining accuracy and delivering exceptional customer service.

About Rome

Founded in 2000, Rome is a leading third-party logistics (3PL) provider committed to delivering tailored solutions that enhance supply chain efficiency. Our mission is to help companies and carriers streamline operations, optimize service, and accelerate their speed to market.With a strong national presence and an entrepreneurial culture, Rome is in an exciting stage of growth. Here, your initiative and performance define your success, your future is in your hands.

Responsibilities

• Manage Accounts Payable: Process incoming invoices, maintain accurate records, ensure timely carrier payments, and follow up on outstanding PODs.
• Manage Accounts Receivable: Monitor customer accounts, process incoming payments, maintain account accuracy, and assist with account reconciliations.
• Collections & Customer Service: Make collection calls while maintaining positive customer relationships and a high level of professionalism.
• Respond to Inquiries: Handle payment status requests and general invoicing inquiries from customers, carriers, and internal team members via phone and email.
• Resolve Discrepancies: Investigate and resolve billing discrepancies, payment issues, and account disputes promptly to prevent escalation.
• Credit Administration: Coordinate the approval process for customer lines of credit and assist with credit risk analysis for new and existing customers.
• Carrier Administration: Vet new carriers, create and maintain carrier profiles, update banking information, ensure carrier compliance, and maintain accurate documentation.
• Claims Management: Assist with the administration and resolution of customer and carrier claims.
• Reporting & Data Entry: Complete daily reports, maintain accurate records, and perform general data entry with a high degree of accuracy.
• Cross-Functional Collaboration: Work closely with the Sales, Operations, and Finance teams to resolve account issues and support business objectives.

Key Attributes

• Post-secondary education in a relevant field, or at least 1 year of experience in logistics or the transportation industry
  
• Previous experience in accounts receivable, accounts payable, collections, or a related accounting position is considered an asset.
• Customer service and outbound calling experience.
• Proficient in Microsoft Office (Excel, Outlook, Word) and CRM software.
• Strong organizational skills with a keen attention to detail
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and external partners.
• Ability to manage a high volume of work with accuracy and efficiency.

What We Offer

• Supportive, Close-Knit Team: Work in a collaborative environment where your success is our priority.
• Comprehensive Benefits: Access a robust benefits plan and GRRSP contribution match for your financial well-being.
• Paid Time Off: Enjoy paid vacation and personal time to recharge.
• Work-Life Balance: Benefit from a healthy balance between your professional and personal life.
• Fun Team Events: Enjoy quarterly social events like BBQs, Jays games, holiday socials, and more.
• Professional Development: Ongoing opportunities for skill enhancement and career progression.
• Top Workplace Recognition: Proud to be one of Canada's Top 50 Best Workplaces in 2025!
• Inclusive Company Culture: Be part of a workplace that values camaraderie, connection, and diversity.

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Rome Logistics Group is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer.

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