Rocky Steele Insurance Agency

This Licensed Insurance Property/Casualty role is ideal for a bilingual professional passionate about delivering excellent customer service within a medium-sized team. You will be responsible for helping clients with personal lines such as home and auto insurance, ensuring policies are accurately managed and claims handled efficiently. Reporting directly to the Agency Manager, this position offers the chance to grow your career in a supportive and service-focused environment.

Responsibilities

• Provide attentive customer service and bilingual support
• Sell and service personal lines insurance policies for homes and autos
• Assist clients with claims processing and inquiries
• Maintain accurate documentation and client communication
• Monitor compliance with insurance regulations
• Build and sustain strong client relationships
• Collaborate effectively within a medium-sized team

Required Qualifications

• Entry-level experience in insurance sales and service
• High school diploma or equivalent
• Bilingual communication skills
• Strong customer service and sales abilities
• Attention to detail in documentation and service delivery
• Proven relationship-building skills