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Ensure connection with top-level prioritization process, sprint planning, and stakeholder ROB * Establish team shared document library and workspace * Confirm requirements, determine the best site ...

Ensure connection with top-level prioritization process, sprint planning, and stakeholder ROB * Establish team shared document library and workspace * Confirm requirements, determine the best site ...

Ensure connection with top-level prioritization process, sprint planning, and stakeholder ROB * Establish team shared document library and workspace * Confirm requirements, determine the best site ...

Ensure connection with top-level prioritization process, sprint planning, and stakeholder ROB * Establish team shared document library and workspace * Confirm requirements, determine the best site ...

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Customer Service Representative - State Farm Agent Team Member

Rob Geraghty - State Farm Agent

Winter Haven, FL โ€ข On-site

$35K - $50K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago


Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rob Geraghty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.ย 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ย 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.