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Risa Labs

Field Integration Specialist

New York, NY · On-site

About the Role Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You'll be embedded within oncology and radiology practices ...

Risa Labs

About the Role Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You'll be embedded within oncology and radiology practices ...

Risa Labs

AI Engineer

Palo Alto, CA · On-site

About RISA Labs At RISA, we are building the future of mission critical workflows by leveraging the latest in AI. Our purpose is to solve humanity's hardest hurdles, starting with the incredibly high ...

Risa Labs

AI Engineer

Palo Alto, CA

About RISA Labs At RISA, we are building the future of mission critical workflows by leveraging the latest in AI. Our purpose is to solve humanity's hardest hurdles, starting with the incredibly high ...

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    Infographic showing various job openings at Risa Labs in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Field Integration Specialist

    Risa Labs

    New York, NY • On-site

    Full-time

    Posted 11 days ago

    Job description

    About the Role
    Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You'll be embedded within oncology and radiology practices - delivering hands-on training, building lasting trust with clinical teams, and ensuring Risa workflows (prior auth, radiology, medical oncology, and claims) are adopted with confidence.
    Reports to: Head of Customer Success
    Salary
    • New York: 100K-120k
    • New Jersey: 80-90k
    • Nashville: 75-85k

    What You'll Do
    • Deliver in-person training and implementation support at customer sites
    • Be the trusted, go-to resource for clinical and administrative teams on the ground
    • Identify workflow gaps, troubleshoot in real time, and coordinate escalations with Product and Support
    • Develop and maintain teaching materials that complement Risa's existing resources
    • Share structured field feedback to improve training programs and customer outcomes
    • Stay current on clinical trends in oncology and radiology

    What We're Looking For
    • Bachelor's degree in healthcare related field, health informatics - or equivalent clinical experience
    • Proven track record delivering in-person clinical training to healthcare teams in real-world settings
    • Strong communicator: able to translate complex workflows into simple, usable guidance
    • Organized and self-directed; comfortable managing a field schedule independently
    • Experience with oncology, radiology, or medical billing workflows strongly preferred
    • Based in or able to relocate to New York or Tennessee; regular onsite presence required

    Why Risa Labs
    • AI-driven healthcare technology with real clinical impact
    • A field-first role with autonomy - you own your relationships and your outcomes
    • Collaborative, mission-driven culture with room to grow
    • Competitive compensation and benefits

    Apply