Rice Lake

60 Rice Lake Jobs Hiring Near You

Customer Service Technician

Rice Lake, WI · On-site

$17 - $23/hr

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

Welder - Night Shift

Jasper, AL · On-site

$17.25 - $22.75/hr

For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. At RLWS, our welders manufacture the ...

Welder - Night Shift

Jasper, AL · On-site

$17.25 - $22.75/hr

For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. At RLWS, our welders manufacture the ...

CNC Programmer

Rice Lake, WI · On-site

$26 - $35.75/hr

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. We are hiring a CNC Programmer to join our growing ...

Customer Support Representative

Rice Lake, WI · On-site

$15.75 - $21.50/hr

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. BASIC FUNCTION: At RLWS, the Customer Support ...

Welder - Night Shift

Jasper, AL · On-site

$17.25 - $22.75/hr

For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. At RLWS, our welders manufacture the ...

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

Extrusion Operator - 3rd Shift

Rice Lake, WI · On-site

$17.25 - $21.75/hr

This position requires on-site presence at our Rice Lake, Wisconsin facility If you need assistance with your application, please contact Rice Lake Weighing Systems at (800) 472-6703. Shadow Plastics ...

Scale Assembly III

Rice Lake, WI · On-site

$15.50 - $18.25/hr

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and ...

Repair Technician

Rice Lake, WI · On-site

$18 - $24.50/hr

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and ...

Assembly Tech I 10am-6:30 pm

Rice Lake, WI · On-site

$17.25 - $21.75/hr

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and ...

Superintendent

Crested Butte, CO · On-site

$99K - $153K/yr

Superintendent Rice Lake West -- Front Range, Colorado (Pueblo to Fort Collins) About Water Resources Group WRG is a family of self-performing civil construction companies, including Rice Lake and ...

New

1st shift CNC Set-Up Machinist

Rice Lake, WI · On-site

$20.25 - $27.50/hr

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

2nd shift CNC Set-Up Machinist

Rice Lake, WI · On-site

$20.25 - $27.50/hr

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 ...

Showing results 21-40

Rice Lake Jobs Information

Infographic showing various job openings at Rice Lake in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Customer Service Technician

Rice Lake

Rice Lake, WI • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Key responsibilities

  • Assist customers with product problems in the field via telephone, email, or web chat, including installation, de-bugging, and service-related questions.

  • Enter customer calls into the CASE documentation system and evaluate customer requests.

  • Assist the supervisor and other departments with technical information, troubleshooting, setting up equipment, and procuring parts or tools to improve department productivity.


Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are currently seeking a Customer Service Technician to join our team!
At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of Rice Lake Weighing Systems' policy, procedure, departments and systems, and by exceeding the customer expectations in all inquiries and orders. The position will provide world class customer service and technical support to customers via telephone, email, and web chat.
Position has a flexible work week which will be scheduled anywhere between the hours of 6:30am to 6:30pm on weekdays and occasional Saturday mornings. The position will also include occasional overnight travel.
Key Responsibilities include:
  • Assists customers with product problems in the field via the telephone, email, or web chat; Includes assisting with installation, de-bugging and other service-related questions.
    Enters customer calls into CASE documentation system.
    Assist Supervisor in the accomplishment of department goals and objectives.
    Assist other departments with technical information, troubleshooting techniques, telephone support, and setting up equipment.
    Evaluate and perform customer driven request.
    Assist the Supervisor in locating and procuring parts, tools, or other aids to improve the department's productivity.
    Adhere to all safety rules and guidelines to ensure a safe and healthy working environment.
    May participate at meetings as the department representative.
    Participates in training programs to increase overall product or electrical knowledge.

Qualified Applicants will have:
  • An Associate's Degree in a Technical field (i.e. computers, electronics), or one (1) or more years of equivalent electronics troubleshooting experience.
  • One (1) or more years of electronic weighing equipment experience is a plus
  • One (1) or more years of customer service experience; experience in phone-based service setting is a plus.
  • High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
  • Must work well under pressure and maintain professionalism during demanding situations
  • Must be self-motivated, confident, highly dependable, and have solid follow- up skills
  • Excellent organizational skills and computer & keyboarding skills
  • Strong math skills to calculate figures and amounts such as discounts, percentages
  • Exceptional verbal and written communication
  • Ability to interact with other departments to gain access to necessary information and be able to multitask
  • Ability to respond to needs of customers in a timely and value-added manner
  • Professional telephone presence and ability to respond to customers in a timely and value-added manner
  • Valid Driver's License

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment and for-cause drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.