ZipRecruiter

Log In

Resolution Technologies
Resolution Technologies

6 Resolution Technologies Jobs Hiring in Texas

All JobsResolution Technologies JobsJobs at Resolution Technologies in Texas

Resolution Technologies Jobs Information

What are popular cities in Texas for Resolution Technologies jobs?

What are the most popular categories at Resolution Technologies?

Network Field Engineer

Resolution Technologies

Houston, TX • On-site

Other

Posted 2 days ago

New

Job description

Job Description
Network Field Engineer
Work Location and Travel
  • Approximately 50% of the time onsite at corporate headquarters in Houston, Texas.
  • Approximately 50% travel to acquired company locations, offices, data centers, and other field sites as required.
  • Travel may include short-term onsite assignments, installation and cutover support, troubleshooting, and post-integration stabilization.
Engagement Expectations
  • This assignment will be supporting M&A network integration and operations.
  • Primarily focused on hands-on operational support, troubleshooting, implementation, site onboarding, and customer assistance.
  • Work may include Houston-based support, travel to acquired locations, equipment installation, and scheduled maintenance windows.
  • The resource will collaborate closely with network, security, infrastructure, service desk, M&A, and business teams.
Network Field Engineer Responsibilities
  • Configure, troubleshoot, and maintain Cisco routers, switches, and related network infrastructure.
  • Administer and troubleshoot Palo Alto Networks virtual firewalls, including security policies, NAT, VPNs, routing, and related services.
  • Support Cisco SD-WAN environments, including controllers, edge devices, application-aware routing, QoS, path selection, and link failover.
  • Perform hands-on installation, replacement, staging, and configuration of network, security, and wireless equipment.
  • Install, configure, replace, and troubleshoot wireless access points, including connectivity, coverage, and onboarding issues.
  • Troubleshoot LAN, WAN, wireless, VPN, DNS/DHCP, routing, switching, and connectivity issues.
  • Respond to incidents and service requests through the customer's help desk or IT service-management process.
  • Analyze monitoring alerts, logs, packet captures, device outputs, and configuration changes to identify root cause.
  • Execute approved changes, maintenance activities, and after-hours change-window work when required.
  • Coordinate with carriers, vendors, field technicians, and internal IT teams to resolve issues.
  • Provide clear status updates to internal customers and set appropriate expectations.
  • Maintain accurate network diagrams, configurations, ticket notes, procedures, and operational documentation.
  • Escalate complex or high-impact issues appropriately while continuing to drive resolution.
  • Identify recurring issues and recommend practical operational improvements.
Network Field Engineer Qualifications
Required Qualifications
  • 5+ years of hands-on network engineering or network operations experience.
  • Strong practical experience with Cisco switching and routing.
  • Hands-on experience administering Palo Alto Networks virtual firewalls.
  • Experience supporting and troubleshooting Cisco SD-WAN environments.
  • Strong understanding of TCP/IP, VLANs, trunking, STP, routing, NAT, ACLs, VPNs, QoS, DHCP, and DNS.
  • Experience troubleshooting network issues using CLI tools, logs, packet captures, and monitoring platforms.
  • Demonstrated ability to install, rack, cable, stage, configure, and replace network equipment and wireless access points.
  • Experience working with ticketing systems, incident management, change control, and service-level expectations.
  • Strong customer-service and communication skills.
  • Ability to work independently in a technically demanding enterprise environment.
  • Willingness to participate in scheduled maintenance windows and occasional after-hours support.

Network Field Engineer Preferred Qualifications
  • Cisco CCNA, CCNP, or equivalent hands-on experience.
  • Palo Alto PCNSA, PCNSE, or equivalent hands-on experience.
  • Experience with Cisco SD-WAN, including Cisco vManage, vBond, and vSmart, or comparable Cisco SD-WAN components.
  • Experience with Panorama, Cisco Catalyst Center/DNA Center, Cisco ISE, or network monitoring tools.
  • Familiarity with BGP, OSPF, IPsec, GRE, wireless networking, access-point deployments, and redundant network designs.
  • Experience supporting distributed, multi-site, or field-based organizations.
  • Experience with M&A, divestiture, site integration, network consolidation, or post-acquisition transition work.
  • Exposure to network automation using Python, Ansible, or APIs.
  • Experience coordinating onsite installations and remote field support.

#RT
#DICEJOBS
Meet Your Recruiter

I'm happy to connect with you on your next career challenge. Whatever your needs are, we at Resolution Technologies promise to provide unrivaled quality and service. Please don't hesitate to contact me if you have any questions about this position.

*Warning* Please beware of job offer scams! Individuals falsely representing themselves as employees of Resolution Technologies and many other recruiting firms are contacting candidates with fake job offers. Please do not provide these individuals with any information and report them to your local authorities. We are not affiliated with Nick Hassan, Nick Sullivan, or the email domain resolutiontech-jobs.com. Please call us at to verify job opportunities.

Apply