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63 Remote Jobs Solutions Jobs Hiring Near You

CYNET SYSTEMS

Service Desk Technician

Tampa, FL · On-site

Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand. * Build knowledge articles, or flag the need for such content, when ...

Safe-T-Rack

Warehouse/Production Associate

Tucson, AZ · On-site

$14.50 - $17.25/hr

Warehouse Associate For nearly 20 years Remote Solutions, LLC has been designing, testing, and innovating remote racking systems. Our goal is to create and improve a product that keeps every operator ...

Honeywell

Sr Advanced Application Engr

Houston, TX

Support A360 Performance Managers to enable remote solutions at customer sites making sure the PSC value is consistently demonstrated with each deliverable. * Enable services Installation and ...

Honeywell

Sr Advanced Application Engr

Houston, TX

Support A360 Performance Managers to enable remote solutions at customer sites making sure the PSC value is consistently demonstrated with each deliverable. * Enable services Installation and ...

Genesis10

Solutions Architect - Remote

Woodbury, NY · Remote

$75 - $80/hr

Genesis10 is currently seeking a Solutions Architect - Remote for a 6 month contract position with a Major Financial Services Firm. This role leads the design and implementation of enterprise-level ...

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    Remote Solutions Administrator - STAT

    Remote Solutions Administrator - STAT

    MRO Corporation

    Norristown, PA • On-site, Remote

    $16 - $22/hr

    Part-time

    Medical, Dental, Vision, Life, Retirement

    Posted 26 days ago

    MRO Corp rating

    7.5

    Company rating: 7.5 out of 10

    Based on 27 frontline employees who took The Breakroom Quiz

    177th of 449 rated business services

    Job description

    Overview
    The Remote Solutions Admin- STAT is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records needed within a 1 hour time frame, while maintaining consistent excellent customer service standards. The Remote Solutions Admin- STAT provides issue resolution, status updates concerning STAT requests for medical records, and posts corrective actions in the corporate database to facilitate timely release of information processing. The Remote Solutions Admin- STAT will work within ROI Online and various Electronic Medical Systems.
    Shifts for this position:
    Part time: Wedesnday 4-11, Sat/Sun 7:30-4pm (23hrs)
    Full Time: Thursday & Friday 6pm - 11pm EST & Sat & Sun 3:30pm-11pm EST (30hrs)
    Part Time: Friday - Sunday 11:30pm - 8am EST (24hrs)
    Responsibilities
    • Receives inbound phone inquiries from requesters regarding STAT medical records.
    • Answers questions regarding status of the request. Ensures that calls are answered promptly and courteously within prescribed standards and metrics.
    • Monitor fax queues and process the medical records request within the clients required time frame.
    • Works with Supervisor to escalate complex elevated issues.
    • Maintains and ensures positive relationships with clients (hospitals) and requestors of ROI (attorneys, insurance companies, state disability offices, record copy services, peer organizations, doctor's offices, and others).
    • Maintains strong knowledge of HIPAA, HITECH, state/federal rulings, and statutes, as well as facility requirements and nuances.
    • Participates in weekly customer service meetings to assess, discuss, and analyze trends, training opportunities, skill enhancement and client/requester issues.
    • Access and navigate through multiple EMR(s) systems to check status of inbound phone inquiries from requesters.
    • Performs other duties as assigned by management.

    Qualifications
    • High School Diploma or equivalent required.
    • College courses beneficial but not required.
    • Experience with MRO daily processes and model. 6 months' experience preferred.
    • Ability to make independent decisions and apply critical thinking based on practical knowledge and business acumen.
    • Computer knowledge. Accurate data entry skills and attention to detail.
    • Prior customer service experience strongly preferred.
    • Strong problem-solving skills.
    • Exceptional interpersonal skills and capacity to build effective relationships with co-workers and requesters.
    • Ability to work effectively and independently in high volume production environments.
    • Demonstrated proficiency in verbal communication.
    • This job function requires the ability to sit, while using a computer, for extended periods of time.

    *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
    Total Compensation
    Base pay is one element of the total compensation package. Eligible employees may also receive access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
    Salary Range
    It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
    Applicant Privacy Notice
    Pay Range
    USD $16.00 - USD $22.00 /Hr.

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