Reliance Relocation Services

Description

Position Summary

Leading Real Estate Companies of the World is seeking a detail-oriented, service-minded Events Specialist to support meetings, conferences, forums, and special events. This role manages registration, coordinates logistics and communications, supports vendors and venues, and helps deliver a smooth, professional attendee experience. This hybrid position is based out of our Chicago Loop headquarters. 

Key Responsibilities

Event Registration, Cvent Administration, and Event Technology

Build, test, and maintain Cvent registration sites for meetings, conferences, forums, workshops, and special events.

Manage registration data, attendee updates, event records, and related administrative details in Cvent and internal systems.

Prepare registration, attendance, and post-event reports to support planning, logistics, and continuous improvement.

Support event technology, including registration tools, mobile app or agenda tools, attendee communications, and related platforms.

Use Cvent functionality to improve registration workflows, reporting, attendee experience, and internal efficiency.

Event Planning and Coordination

Track event timelines, deadlines, deliverables, and planning milestones.

Coordinate schedules, attendee lists, speaker or VIP needs, meeting materials, shipping, event documents, and internal updates.

Prepare event information for internal use and member-facing communication channels.

Maintain accurate event documentation for planning, reporting, and future reference.

Venue, Vendor, Catering, and Logistics Support

Coordinate with hotels, venues, restaurants, caterers, vendors, and suppliers to support event execution.

Manage menu selections, catering orders, dietary needs, banquet event orders, and onsite food and beverage coordination.

Coordinate room setup, audiovisual needs, signage, materials, supplies, hotel room blocks, rooming lists, and special requests.

Manage onsite registration and logistics during meetings and conferences.

Identify and resolve event-day issues by communicating clearly with internal teammates, venue staff, vendors, attendees, and members.

Ensure events are executed in accordance with high company standards.

Communication, Service, and Continuous Improvement

Serve as a responsive point of contact for attendee, member, vendor, and internal event questions.

Create clear event communications, registration instructions, reminders, logistical updates, and follow-up messages.

Build effective working relationships with internal departments, members, vendors, hotels, restaurants, catering teams, and event partners.

Collect and review attendee feedback, attendance statistics, and event outcomes.

Prepare post-event reports, identify trends, document lessons learned, and support process improvements.

Working Conditions

Standard office schedule with flexibility required during event deadlines, peak planning periods, and onsite execution.

Travel will be required for company meetings, conferences, and events.

Occasional evening or extended hours will be required during events or to meet project deadlines.

May require sitting or standing for extended periods.

May occasionally require packing, lifting, moving, or transporting event materials up to approximately 25 pounds, with reasonable accommodation made as appropriate.

This hybrid position is based in the Chicago headquarters and combines in-office and remote work as determined by management. 

The role involves regular use of computers and phones as well as participation in in-person and video meetings. 

Flexibility and professionalism are expected to meet business needs.

Requirements

Background and Experience

Bachelor's degree in hospitality management, marketing, or a related field preferred; equivalent experience will be considered.

Experience in event coordination, meeting planning, hospitality, customer service, administrative coordination, member services, or a related field preferred.

Experience with event registration software preferred; Cvent experience is highly desirable.

Proficiency with Microsoft Office and comfort learning business systems; HubSpot experience a plus.

Interest in building a career in event planning and management required.

Skills and Capabilities

Strong administrative, organizational, and follow-through skills

Excellent attention to detail and commitment to accuracy

Professional written communication and proofreading skills

Service-oriented interpersonal style

Ability to manage multiple deadlines and shifting priorities

Comfort learning and using event technology and reporting tools

Ownership mindset with collaborative teamwork

Calm, resourceful problem-solving when event details change

Ability to work with colleagues, members, vendors, venues, and senior stakeholders

Curiosity, initiative, and interest in learning the broader event planning process

Salary and Company Benefits

Salary Range: $60,000 - $75,000

Leading Real Estate Companies of the World provides a comprehensive benefits program, including paid time off, short- and long-term disability coverage, life insurance, medical, dental, and vision insurance, and a 401(k) plan.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by applicable law.

This job description does not state or imply that these are the only duties to be performed by the employee in this position. Employees may be required to follow other job-related instructions and perform other job-related responsibilities as requested by their manager.