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Job Capsule/Summary 

The IT Project Manager II will be responsible for assisting with the daily oversight and management of all projects/tickets/tasks and communicate status updates to the IT Program/Portfolio Manager and function within the Project Management Office.  Responsible for coordination of a project team and related resources to ensure that projects are completed on time and within budget, as well as leading the team in achieving the desired outcomes. The IT Project Manager shall have a strong understanding of ITIL best practices & the SDLC and the use of various agile and waterfall methods to drive project initiatives to completion. Ability to work in a fast-paced environment and communicate effectively across the organization. Must be able to lead multiple projects of various size and complexity, effectively and simultaneously. 

Job Duties/Roles  

1. Project Leadership: Provides project planning and coordination, milestone management, scope management, resource forecasting, financial management, and change management across the assigned project.  Identify and manage project risks, lead efforts to forecast, track and update project schedules and budgets as well as provide updates on the overall project plan including economics. Responsible for tracking progress, meeting deadlines, and managing scope and resources changes. Monitors the project to ensure maintenance of quality, content, consistency and continuity of work performed. Implement and improve project management tools that directly impact, and drive business decisions related to the project schedule and budget. Coaches, motivates, mentors and directs assigned resources to desired results.  Implement and improve project management tools that directly impact, and drive business decisions related to the project schedule and budget. 
2. Communication & Engagement: Ability to work with multiple program/project managers to drive successful project implementations. Able to collaborate with cross-functional teams and various stakeholders. Able to solve problems that may arise with internal or external stakeholders. Maintains files in an orderly and up-to-date manner in area of responsibility. 
3. Relationship Management: Acts as primary liaison between IMS leadership, the project management office, project team, experts, and stakeholders on a project. Stays actively informed concerning technical, business and management developments affecting present and potential customers and communicates this information promptly to the appropriate managers.   

Knowledge, Skills, and Abilities Required 

• Expertise with waterfall project management principles and processes. Develop and manage detailed project schedules providing updates to various stakeholders and driving the schedule, making strategy and tactical adjustments as needed. 
• Strong knowledge of Agile methodology.  
• Understanding of application development and software development life cycle concepts. 
• Strong persuasion, negotiation and collaboration skills. 
• A proven track record of using project management and agile best practices to capitalize on business opportunities and deliver projects on time and on budget, consistently. 
• Ability to build and maintain positive professional relationships. 
• Strong written and verbal communication skills orally, written, and listening include the ability to communicate in both business and technical settings. 
• Ability to identify, analyze and solve complex and unique project related problems. 
• Understand processes, technologies, business needs, and other contextual details of various subject-matter domains to elicit the appropriate technical information from subject matter experts to ensure high-quality requirements are documented.   
• Strong organizational and time-management skills. 
• Detail oriented with strong analytical and problem-solving skills 
• Strong interpersonal and teamwork skills. 
• Ability to work productively, independently, and in a team environment with various levels of organization. 
• Exemplary standards of integrity, honor, safety, management, ethics, quality, and productivity. 
• Exhibit behaviors consistent with strong leadership and accountability. 
• Continuous learner and self-developer. 
•  Ability and willingness to travel and work overtime as needed. 
• Expertise using MS ADO or Jira, Microsoft Project, Excel, PowerPoint, Visio, and all Office Tools. 

Preferred/Required Education Requirements 

• Four-year college degree Computer Science, Business, or related field, or equivalent experience 
• PMI Agile Certified Practitioner (ACP), PMP Certification, CSM or CPO – Required 
• Meeting Facilitation Training – a Plus 

Minimum Years of Experience 

• 5+ years' experience in IT in application development, deployment, support or maintenance activities 
• 5+ years of experience in Project and Team Management of successfully implementing IT solutions 
• 3+ years of experience in Agile / scrum methodology