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Lead Maintenance

Full Time Tyler, TX, US

We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 40 years.

We believe that our associates are our greatest asset, which is why we are dedicated to providing excellent benefits, competitive pay, amazing perks and advancement opportunities

Join us in the rewarding career of providing “The Home You Deserve, Service you Trust.”

Job Title: Lead Maintenance

Reports To: Property Manager

WHO WE ARE

We are a well-established property management company with over 40 years of success, operating across 7 states. Our reputation is built on strong operations, long-term relationships, and a people-first culture.

Why join us?

Our average employee tenure is 10+ years—because we invest in our people and create a workplace where you can grow and thrive. If you’re looking for more than just a job, a long-term career with growth, stability, and a great culture, we’d love to meet you.

WHAT WE OFFER

• 100% Employer-paid medical coverage (employee-only)
• 401(k) with company match
• Employer HSA contributions
• Career growth and advancement opportunities
• A collaborative, high-performing, and supportive culture

WHAT YOU WILL DO

As a Lead Maintenance Technician, you are responsible for protecting the physical integrity, safety, and operational performance of the community. You will oversee complex maintenance operations, ensure preventative systems are in place, support make-readies, and guide maintenance staff to ensure high-quality service delivery.

This role combines advanced technical expertise, leadership, compliance oversight, and cost control in a fast-paced property environment.

Technical Maintenance & Repairs

• Oversee and perform advanced repairs across plumbing, electrical, HVAC, appliances, carpentry, flooring, and structural systems
• Maintain exterior systems including roofing components, fencing, patios, gutters, lighting, and amenities
• Ensure proper maintenance and operation of tools, equipment, and property vehicles

Preventative Maintenance & Compliance

• Develop and maintain preventative maintenance programs and schedules
• Ensure compliance with EPA, OSHA, and all safety standards
• Maintain accurate maintenance logs, records, and emergency procedures
• Oversee key control systems and property security protocols

Work Order & Operations Management

• Manage and monitor work order systems (Yardi or similar)
• Track unit turns, maintenance workflow, and scheduling priorities
• Support efficient completion of service requests while minimizing downtime and overtime
• Provide on-call and emergency response support as needed

Budget, Inventory & Cost Control

• Manage maintenance inventory, supplies, and ordering within budget guidelines
• Support maintenance-related budgeting and expense tracking
• Monitor cost efficiency and make financially responsible decisions
• Maintain organized stock control and vendor coordination

Resident Experience & Professional Conduct

• Maintain a service-oriented approach to resident interactions
• Respond to maintenance concerns with urgency and professionalism
• Support a positive resident experience through quality workmanship
• Maintain professional appearance and enforce standards across maintenance team

Leadership & Team Support

• Provide technical oversight and guidance to maintenance staff
• Support training, performance expectations, and workflow coordination
• Promote accountability, safety, and teamwork across maintenance operations

Reporting & Administration

• Maintain accurate documentation of service requests, expenditures, and compliance records
• Provide maintenance reports to management as requested
• Support additional operational projects as assigned

WHAT SUCCESS LOOKS LIKE

• Consistently maintains safe, functional, and high-quality property conditions
• Ensures timely completion of work orders and unit turns
• Effectively reduces downtime through preventative maintenance systems
• Maintains compliance with OSHA, EPA, and safety standards
• Controls maintenance costs while preserving asset value
• Provides strong technical leadership and team support
• Delivers high levels of resident satisfaction through service quality

GROW WITH US

This role is a key step in maintenance leadership:

• Lead Maintenance at Larger Properties
• Multi-Site Lead Maintenance
• Area Maintenance Supervisor
• Regional Maintenance Supervisor

Advancement is based on experience, certifications, technical expertise, leadership ability, and performance.

WHAT YOU WILL BRING

• Strong technical expertise in HVAC, plumbing, electrical, and general building systems
• Ability to diagnose and resolve complex maintenance issues
• Strong leadership and team coordination skills
• Excellent time management and organizational ability
• Strong understanding of safety standards and regulatory compliance
• Cost-conscious decision making and budgeting awareness
• Professional communication and customer service mindset
• Ability to work independently and lead under pressure

Qualifications:

• High School Diploma or GED required
• EPA Certification required
• CPO Certification preferred (if applicable)
• Valid Driver’s License required
• 3–5+ years of property maintenance experience preferred