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Rayland Hotel

5 jobs near Columbus, OH

Rayland Hotel

Barista

The Dalles, OR · On-site

$15.55 - $16/hr

We are seeking a friendly and skilled Barista to join our team at Caesura operating out of Rayland Hotel. The ideal candidate will have a passion for coffee, excellent customer service skills, and ...

Rayland Hotel

Hotel Operations Manager

The Dalles, OR · On-site

$45K - $65K/hr

The Operations Manager is a hands‑on leader responsible for day‑to‑day hotel operations, community sales activity, and team leadership to ensure an exceptional guest experience in a boutique ...

Guest Service Representative

The Dalles, OR • On-site

Rayland Hotel
See more jobs at Rayland Hotelexternal

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

We are seeking a friendly and professional Front Desk Agent to join our team at the Rayland Hotel in The Dalles, OR. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service and ensuring a smooth and welcoming experience throughout their stay. We are looking for both part-time and full-time availability.

Key Responsibilities
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Check guests in and out efficiently using the property management system.
  • Handle guest inquiries, requests, and complaints promptly and courteously.
  • Provide information about hotel, local attractions, and services.
  • Manage reservations, cancellations, and room assignments accurately.
  • Maintain the cleanliness and organization of the front desk area.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Process payments and maintain accurate transaction records.
Qualifications
  • Previous experience as a Front Desk Agent or in a customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with property management systems and basic computer skills.
  • Strong attention to detail and problem-solving abilities.
  • Professional appearance and positive attitude.
  • Availability to work flexible hours, including weekends and holidays.
Benefits
  • Medical, dental, and vision insurance offerings
  • 401k plan with company match
  • Employee discounts
  • Employee rates at sister properties
  • Paid time off

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