1 job near Columbus, OH
Houston, TX · On-site
$13.50 - $17.25/hr
The ideal candidate will demonstrate strong hospitality and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual or multilingual candidates ...
Houston, TX · On-site
$13.50 - $17.25/hr
The ideal candidate will demonstrate strong hospitality and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual or multilingual candidates ...
$13.50 - $17.25/hr
Other
This job post has expired 1 day ago. Applications are no longer accepted.
🌟 Join Our Team as a Front Desk Agent! 🌟
📍 Location: 707 N Sam Houston Pkwy E, Houston, TX 77060
🏢 Department: Front Desk
🕒 Job Type: Full-Time / Part-Time / Shift-Based
Job Summary
Hampton Inn & Suites seeking a friendly, professional, and service-oriented Front Desk Agent to join our team in Houston, TX. As the first point of contact for our guests, you’ll play a key role in creating a warm, welcoming, and memorable experience.
The ideal candidate will demonstrate strong hospitality and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual or multilingual candidates are highly encouraged to apply, as we proudly serve a diverse range of guests.
Key Responsibilities
✔️ Greet guests upon arrival with a warm and welcoming demeanor.
✔️ Check guests in and out efficiently, ensuring billing and reservations are accurate.
✔️ Handle guest inquiries, requests, and complaints promptly and professionally.
✔️ Maintain knowledge of hotel services, amenities, and local attractions.
✔️ Perform night audit duties as required, ensuring financial transactions are accurate.
✔️ Manage phone calls professionally, providing helpful information and assistance.
✔️ Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
✔️ Keep the front desk area clean, organized, and welcoming at all times.
✔️ Assist other departments—including laundry and housekeeping—when needed to support smooth hotel operations.
Qualifications & Requirements
👉 Previous experience in hospitality or customer service preferred.
👉 Strong communication skills and excellent phone etiquette.
👉 Ability to multitask and stay organized in a fast-paced environment.
👉 Familiarity with hotel property management systems (PMS) is an advantage.
👉 Bilingual or multilingual skills are highly desirable.
👉 Strong problem-solving and guest relations abilities.
👉 A positive attitude and a commitment to exceptional service.
Apply today and become part of our dedicated hospitality team!
📧 To Apply: siva.taluru@rvshgroup.com