RNK Distributing

RNK Distributing

3 jobs near Columbus, OH

Administrative Assistant

Knoxville, TN ยท On-site

$14 - $16/hr

RNK Distributing was created for the sole purpose of providing outstanding products, education, and customer service to the embroidery, quilting, and sewing world of consumers. We are seeking an ...

Growing manufacturing/distributing company looking to hire multiple persons in our order fulfillment department for full-time employment. Monday-Friday 8:30 am - 5:00 pm Description The role of the ...

Customer Support Representative

RNK Distributing

Knoxville, TN

$16/hr

Full-time

Re-posted 24 days ago


Job description

RNK Distributing is an industry leader in quality Sewing, Quilting & Embroidery Products sold exclusively through independent retailers. We cater to the enthusiastic hobbyist looking to bring their imagination to life.

RNK Customer Support Representative must be a highly motivated, outgoing, and enthusiastic individual with an exceptional level of personal integrity. Successful candidates will have a willingness to develop product expertise and strong rapport with customer base. Individual must be goal oriented, self-confident, willing and able to work within a team.

RNK Customer Support Representative will work closely with Management. Responsibilities include:

  • Providing an exceptional level of customer service in the performance of role
    • Internal and external
  • Working toward attainment of weekly sales goals
  • Completing task list as assigned by Manager
  • Increasing familiarity with product lines/product line additions

Daily tasks include:

  • Contacting existing customers as assigned. Re:
    • Back-order list/upsell
      • Update spreadsheet
    • New product introductions
    • Quarterly promotion information
  • Answering customer calls/email
  • Update retailer contact information
  • Report to Management:
    • Reported product issues
    • Sales results
    • Key market information

Office Hours: Monday - Friday 10:00 am - 5:00 pm

$16/hour - based on experience