Rmas

60 Rmas Jobs Hiring Near You

Customer Service Representative

Abington, MA · On-site

$17 - $23/hr

Initiate RMAs promptly and keep customers informed throughout the return process. * Monitor all communication channels for potential complaints and escalate immediately to Quality. * Follow internal ...

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Responsibilities include providing order and shipment tracking updates, creating service quotes, processing Return Merchandise Authorizations (RMAs), and routing more complex inquiries to the ...

Process RMAs, returns, and vendor credits * Work with Sales/Quoting to validate and track vendor quotes * Maintain accurate pricing and quote records * Manage software licensing (Microsoft, Adobe ...

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Responsibilities include providing order and shipment tracking updates, creating service quotes, processing Return Merchandise Authorizations (RMAs), and routing more complex inquiries to the ...

RMA Coordinator

Vancouver, WA

$18.75 - $24.50/hr

Provides the estimated resolution dates to the Service Supervisors for delayed RMAs * Coordinates with supporting departments and service teams to meet escalation objectives, customer asks, and ...

Manage RMAs, returns, and order-related issues. * Support customers via phone and email regarding orders, deliveries, and product inquiries. * Track orders and coordinate with production, engineering ...

Audit Seniors with Secret Clearance

Washington, DC · On-site

$117K - $154K/yr

The selected audit staff member will support the external audit of a large DoD component, and provision of an opinion on the component's financial statements. The work responsibilities are varied and ...

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Customer Service Representative

SchureMed

Abington, MA • On-site

$17 - $23/hr

Full-time

Re-posted 28 days ago


Job description

About SchureMed
SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide. We're hiring a Customer Service Representative to own order flow, customer communications, and cross-team coordination.
Responsibilities
  • Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays).
  • Process customer orders accurately and on time via email, phone, and fax.
  • Serve as the primary contact for product and order inquiries.
  • Coordinate with third-party distribution partners to ensure accurate, on-time delivery.
  • Initiate RMAs promptly and keep customers informed throughout the return process.
  • Monitor all communication channels for potential complaints and escalate immediately to Quality.
  • Follow internal customer service procedures and standards; maintain compliance with corporate policies and quality system requirements.
  • Perform other duties as assigned.
Qualifications
  • 2+ years customer service/order management (manufacturing or medical device a plus)
  • Clear written and verbal communication; calm, solutions-oriented style
  • Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools
  • Strong attention to detail, organization, and follow-through
  • Bonus: CRM experience; familiarity with RMAs, lot/serial tracking, or ISO 13485