RIT Solutions

Job Summary:
RIT Solutions, Inc. is seeking a SharePoint Platform Engineer to provide engineering and operational support for a cloud-only SharePoint Online and Microsoft 365 collaboration environment. This role will focus on administration, automation, governance, troubleshooting, and continuous improvement across SharePoint Online and related Microsoft 365 services.
Responsibilities:
• Provide Tier 3 operational support for SharePoint Online and related Microsoft 365 collaboration services in a cloud-only environment.
• Troubleshoot site collections, permissions, access, authentication, content management, and client-side issues across cloud services.
• Execute PowerShell-driven workflows for bulk operations, site provisioning, user lifecycle tasks, cloud configuration changes, and service improvements.
• Monitor service health, storage usage, sharing policies, compliance behaviors, and operational performance across SharePoint Online and Microsoft 365.
Qualifications:
Required:
• 3–5+ years of experience supporting SharePoint Online and Microsoft 365 services in an enterprise environment.
• Strong troubleshooting skills related to site management, authentication, permissions, and client issues.
• Experience supporting SharePoint integrations and automation solutions in an enterprise environment.
• Ability to work within enterprise security, compliance, and governance frameworks.
• Strong written and oral communication skills, including the ability to create clear documentation and collaborate effectively with technical and nontechnical stakeholders.
• Must have Strong relatable personality with the ability to speak about technical details with the team and leadership.
• Support SharePoint integrations with Microsoft 365 services such as OneDrive, external sharing, and AI-enabled tools and capabilities such as Copilot.
• Improve solutions for document management, workflows, and team collaboration, and help drive user adoption through standards and guidance.
• Resolve issues involving permissions, external sharing, data access, connectors, and compliance controls.
• Support governance and administration for tools such as Power Automate, AvePoint, and eShare.
• Work with engineering, security, and product teams to maintain platform standards and governance.
• Build and maintain PowerShell automation for provisioning, administration, governance, and operations.
• Develop workflow and governance solutions using SharePoint, AvePoint, eShare, and AI-enabled tools and capabilities such as Copilot.
• Improve support processes, reduce manual work, and enhance user experience.
• Lead complex incident investigations and root-cause analysis for SharePoint and collaboration issues.
• Guide Service Desk and Tier 2 teams to reduce escalations.
• Document runbooks, knowledge articles, troubleshooting steps, and standards.
• Work closely with Security, Identity, Cloud Engineering, and Collaboration teams.
• Partner with business units on SharePoint use cases and adoption.
• Communicate effectively with both technical and nontechnical audiences.
Preferred:
• Familiarity with cloud-only Microsoft 365 administration, Entra ID, and modern identity and access management practices.
• Experience supporting large-scale enterprise cloud environments, including operational support models and user enablement efforts.
• Experience designing or extending SharePoint integrations, enterprise connectors, and Microsoft Graph-based solutions that support search, governance, or content access.
• Proficiency with PowerShell for scripting, automation, bulk administration tasks, and use of AI-enabled tools and capabilities, including Copilot.
• Hands-on experience with Power Automate, eShare, or similar workflow and governance tools.
Company:
Jobdiva Job Portal: https://www1.jobdiva.com/candidates/myjobs/searchjobsdone.jsp?a=xbjdnwgjodtga1y1im2g881fkkeiwd0775lbvq8yqgps8vb2q36w2vj1ga6xxork&compid=-1 Recruitment (contingency search and campus selection). Founded in , the company is headquartered in Arlington, Virginia, US, , with a team of 201-500 employees. The company is currently Growth Stage.