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The Opportunity

The Medical Assistant plays a vital role in supporting clinical operations at RIPC Medical Group by providing direct patient care assistance, performing administrative duties, and ensuring smooth workflow in a multi-site medical practice environment. This position works closely with physicians, nurse practitioners, and clinical staff to deliver high-quality, patient-centered care.

What you'll do

• Provide direct patient care, including rooming patients, collecting medical history, and assisting with examinations
• Take and record vitals
• Medication reconciliation
• Perform EKGs
• Obtain PHQ-9, GAD-7, and SDOH screenings at annual visits
• Administer vaccines per MD request
• Understand & review quality gaps in care that can be closed at the time of visit; enter results appropriately in EHR
• Pre-visit planning, including preventative and chronic care management
• Care coordination including following up with patients on referrals, care needs, and outreach to appropriate resources
• Check staff messages for MD requests (example: scheduling follow ups or overdue appts)
• Medication refills
• Maintain accurate and timely medical record documentation
• Fulfill administrative responsibilities such as answering & documenting phone calls, scheduling, fax, scan, inventory (table paper, paper gowns, etc.)
• Prior Authorization
• Cleaning and organization of exam rooms, assisting with procedures, and sterilization of equipment
• Verifying patient information, confirming the purpose of the visit
• Preparing patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary
• Ensure compliance with HIPAA and patient confidentiality standards
• Stock and maintain medical supplies and equipment
• Additional responsibilities include computerized appointment scheduling, telephone reception, and chart work

  Quality and Compliance:

  • Follow infection control and safety protocols
  • Participate in quality improvement initiatives
  • Maintain current knowledge of clinical protocols and procedures
  • Ensure proper handling and disposal of biohazardous waste
  • Support ACO quality metrics and reporting requirements
  • Other duties may be assigned as necessary

Who you are

• Self-starter & willingness to learn
• Certified Medical Assistant (CMA) preferred, but not required
• Proficient in medical terminology
• Excellent communication skills
• Excellent computer skills
• Ability to collaborate with team members on assigned tasks

Benefits

• Medical, Dental, and Vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Health Savings Account (HSA)
• Company paid basic life insurance and voluntary supplemental life insurance
• Retirement Plan – 401K (after 1 year of employment)
• PTO – 18 days / year (Employment years 1-3)
• 11 paid Holidays / year
• Work-Life balance - Fixed schedule, no evenings or weekends

Physical Requirements:

• Occasional travel to RIPCPC headquarters in Cranston, RI or other network meetings may be required
• Standard business hours with occasional extended hours based on practice needs
• Prolonged periods of sitting at a desk and using a computer
• Able to sit/stand/walk for long periods of time
• Must be able to lift 15 pounds at times