Realestaged

Title. Home Staging Design Manager
Duties. This is a high level design and client relations job that requires detailed understanding of interior decorating for housing going on sale, and also knowledge of how to manage a team as they work in the warehouse. This position will involve coordinating the company with the requirements of the customer, using calendars and customer management software. This position also does involve lifting furniture and a lot of movement in a warehouse
Skills Needed:
Customer service and de-escalation
Understanding nuances of email/text communication with customers
Ability to identify home styles
Knowledge of interior design
Knowledge in real estate and of the home selling process preferred
3+ years of management experience required
Ability to lift 50lbs of furniture minimum
Tasks
Lead Design Curator
Creating the Realestaged Design Template that all stylists would follow in the company. This Template is the only source that the Realestaged team can order furniture from.
Making changes to current stagings and re-stagings for properties that are not meeting customer standards.
Evaluating staged properties and instructing the team on correcting mistakes via photos and video
Creating vision boards and design plans for customers
Coordinating with stylists for customer expectations and making sure all notes are in the calendar/CRM
Plan complicated stagings for Partial Stagings (customer furniture mixed with ours), model homes, short term rentals, or LUX (high end multi-million dollar homes) stagings.
Team Management
Coordinating the moving teams out the door in the morning with the proper furniture
Manage the stylists and their schedules in conjunction with the Realestaged Operations Coordinator
Involves some warehouse work in coordination with logistics team
Liaison with the other virtual Design Coordinator for inventory management for luxury home staging jobs
Coordinating pickups, shopping and ordering of inventory
Training new stylists and re-certifications for movers
Updating style guide as needed per leadership
Design Quality Control
Review photos and videos of all jobs before and after the staging to make sure they meet Realestaged standards
Handle escalations from customers who are dissatisfied with our stagings
Make outgoing calls to new clients to ensure they understand the Realestaged experience
Realestaged Admin Tasks
Send emails, texts and make calls to customers to update them on progress of the stagings
Handle customer objections or questions regarding advice for home stagings
Move staging dates within the calendar and CRM software
Stylist Support
Assist Stylists with selecting the furniture for stagings at the Realestaged Warehouse. This is done in person at the warehouse and does involve some carrying of furniture
Occasionally go to stagings to assist as a stylist on a jobsite. This involves directing movers and manually styling the furniture at the house to create the finished look.
TERMS.
Start Date. Within 4 weeks of accepting the offer
Employment. 40 Hours per week in the Realestaged warehouse
Pay. Salary $65,000-$70,000
Schedule: 7am-3:30pm (30 minute lunch assumed)
Probationary Period: 90 days
Other Terms: In person position that involves working on site either at the Realestaged Warehouse at 7721 Old Battle Grove Road, or on jobsites in the DMV area.