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The Auction Operations Crew Member is a versatile role supporting the successful execution of auctions and daily site operations. Crew Members work across a wide variety of responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a commitment to safety and customer experience while performing duties that ensure our auctions run smoothly and professionally.

About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

• Valid driver's license (class requirements may vary by location/role).
• Strong focus on safety, attention to detail, and following procedures.
• Ability to operate or willingness to learn to operate light/heavy equipment (training provided).
• Customer service skills with a professional, approachable demeanor.
• Willingness to perform physical labor and work outdoors in varying weather conditions.
• Flexibility to work extended hours, evenings, and weekends during auction periods.
• Previous experience in yard operations, equipment handling, or auction environments.
• Knowledge of farming, construction, or industrial equipment.
• Certification in First Aid, Loader Operation, or other relevant safety training.
• Experience in customer-facing roles (hospitality, retail, service industry).
• No prior auction experience is required; however, candidates must hold a valid driver's license, be safety-focused, able to perform physical labor in varying outdoor conditions, and willing to learn equipment operation and yard procedures

• Support auction yard operations by checking in, staging, tagging, and releasing equipment.
• Safely operate light and heavy equipment, following company standards and certifications.
• Assist customers on-site and provide sale-day support such as shuttle driving, cart driving, or customer service.
• Maintain site cleanliness, perform janitorial and groundskeeping tasks, and operate support vehicles like water trucks.
• Ensure health, safety, and environmental compliance at all times while reporting hazards promptly.
• Work collaboratively with yard management, operations staff, and the inspection team to deliver seamless auction events.
• Contribute ideas for continuous improvement while upholding company values and delivering excellent customer experiences.
• Work is performed both outdoors and indoors, often in fast-paced auction environments.
• Physical activity includes walking, lifting, climbing, and equipment operation.
• Seasonal weather conditions may require work in heat, cold, rain, or dusty environments.
• Shifts vary and may include long hours during auction events.

Auction Yard Operations

• Assist in all pre- and post-auction yard procedures, including equipment check-in, staging, display, and release.
• Operate, drive, and maneuver heavy/light equipment following company policies and safety standards.
• Support the DIA (Delivered, Inspected, Advertised) Team with photos, clerking, and verification of listings.
• Apply lot numbers and ensure proper equipment tagging.
• Conduct basic equipment assembly, fueling, fluid checks, and light maintenance.

Customer Service & Auction Support

• Greet and assist customers in the yard and auction area; provide guidance to ensure a positive experience.
• Support sale-day operations such as equipment movement, cart driving, signage setup, and customer shuttling.
• Serve in roles as needed (e.g., Shuttle Driver, Cart Driver, Customer Service Representative, Cook, etc.).

Site & Facility Maintenance

• Maintain auction site appearance and functionality by performing janitorial, housekeeping, and groundskeeping duties (all season).
• Conduct facility inspections and report issues promptly to management.